Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic
Temsuinba Imchen

Temsuinba Imchen

Kothanur

Summary

Cooperative, sociable, reliable, responsible, creative, ambitious, versatile, open minded with great adaptability to different work places, Optimistic and helpful. To understand the workforce in companies and interact with people that will challenge my skills and ability to the fullest and I am looking forward to a position in your company where I can enhance my knowledge of customer service and its management and further my career.

Overview

3
3
years of professional experience

Work History

Claims Specialist

JP Morgan
Bengaluru
02.2023 - Current
  • Processed payments for valid claims according to established procedures.
  • Maintained detailed records of all claim activities including notes about conversations with claimants or representatives.
  • Identified trends in rejected claims that could indicate system errors or fraudulent activity.
  • Processed claims daily and expertly handled as many as files with impeccable quality.

Sales Executive

Size Up
Bengaluru
03.2022 - 02.2023
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Analyzed market trends and competitive landscape to identify opportunities for growth.

Customer Service Executive

HSBC
Bengaluru
05.2021 - 02.2022
  • Assisted with bank account opening, loan application, removing blocks on account, payments and security verification and other banking queries
  • Resolved cyber crime by identifying fraud call and dealing with the fraudster
  • Resolved customer complaints in a timely manner while maintaining professional attitude.

Education

Bachelors Degree -

Kristu Jayanti College
05.2024

12th -

Bethany High
01.2020

10th -

Sainik School
01.2018

Skills

  • Leadership
  • Multitasking
  • Time-Management
  • Flexibility
  • Work Ethic
  • Interpersonal Skills
  • Problem-Solving
  • Teamwork and Collaboration
  • Reliability
  • Critical Thinking
  • Excellent Communication

Languages

English
First Language
Hindi
Beginner
A1
Nagamese
Proficient (C2)
C2
Ao
Advanced (C1)
C1

Affiliations

  • Musical Stage shows
  • Go green campaign
  • Awareness on Intake of Tobacco and Alcohol
  • Project work on Problems of old age people

Timeline

Claims Specialist

JP Morgan
02.2023 - Current

Sales Executive

Size Up
03.2022 - 02.2023

Customer Service Executive

HSBC
05.2021 - 02.2022

Bachelors Degree -

Kristu Jayanti College

12th -

Bethany High

10th -

Sainik School

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Temsuinba Imchen