Tenzin Hika

● Spoke to customers in multiple languages to resolve problems and answer questions.

● Resolved customer queries and problems using effective communication and providing step-by-step solutions.

● Picked up additional tasks to aid team success.

● Collaborated with team members to achieve target results.

● Planned and executed new strategies to increase sales.

● Explored and created new ways to resolve problems with processes, technology or team members to improve overall efficiency.

● Met schedule using excellent planning and coordination skills.

● Addressed and resolved customer complaints in an efficient, effective and timely manner.

● Used creativity, strategic thinking and knowledge of current market trends to target and build relationships with potential customers.

● Build strong and positive relationships with customers by staying polite and helpful throughout interactions.

● Scheduled, arranged and attended meetings with customers to maintain trusting and long lasting relationships.

● Playing a role as mediator between the customer and client and negotiating the budget to reasonable price which satisfies both customer and client