Terri Hogan
Indianapolis
Summary
Dynamic Registrar with extensive experience in patient admissions and records management, notably at IU Health. Excelled in virtual registration, enhancing statewide efficiency by swiftly updating patient information. Led a team of 8 at H. Lee Moffitt Research and Cancer Hospital, showcasing strong leadership and excellent communication skills. Proficient in Microsoft Suite, including Teams, with a proven track record of improving patient service delivery.
Overview
21
21
years of professional experience
Work History
Registrar
IU Health
11.2015 - Current
- Obtained demographics and insurance on each outpatient and inpatient
- Verify insurance on each outpatient and inpatient
- printing labels and armbands for each patient
- Updating demographics and insurance on each patient outpatient and inpatient
- Worked Virtual registration from home obtaining current demographics and insurance on each patient
- Applying Status Transfer on surgery patient's
- Adding patient's to Clockwise lab wait time log in under 2 minutes each
- Printing label's and face sheets through virtual registration to statewide facility's in under 2 minutes each.
- Experience in microsoft excel program
- Experience in Microsoft suite programs
- Experience with Microsoft teams
- Positive communication through microsoft teams with team facility's and leader's state wide
- Flexing from different facility's to cover needs that the facility has
- Experience in outpatient, inpatient and Emergency services with Registraton.
Registrar/ Unit Secretary
H. Lee Moffitt Research and Cancer Hospital
10.2010 - 11.2015
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Updated computer system with latest information to keep records current and accurate.
- Obtained Demographics on each patient for admission and verified insurance on each patient
- Scanned paperwork, insurance cards, photo ID's into cerner computer system
- Put in all diet orders, Medication orders, Chemo orders into cerner system
- Led a team of 8 unit secretaries
- Called for bed placement on each patient
- answered multi call light system
- assisted manager with updating patient records and staff meeting notes
- Led positive communication with my team and my manager and the physcians
Registrar/ Unit Secretary
Johnson Memorial Hospital
08.2003 - 08.2010
- Greeted patient's as entering the triage area in the emergency room
- Obtained demographics and insurance on each patient
- verified insurance on each patient
- Updated in medtech computer system each patient's demographics and insurance
- scanned current insurance cards and photo ID's
- Placed proper wristbands on proper patient's
- Verified information was correct on patient's wrist band
- Placed diet orders, medication orders into computer system
- Called stat orders to proper department
- Communicated with each ancillary department on updated orders and patient's as needed
- Paged physicians
- Answered multi call light system
- Worked as on call representative for the outpatient area such as Lab, Radiology
- Worked bed placement for inpatient stays
Education
Associate of Science - Psychology
Liberty University
Lynchburg, VA06-2017
Skills
- Records management
- Admissions support
- Microsoft suite including teams
- Good communication skills
Timeline
Registrar
IU Health
11.2015 - Current
Registrar/ Unit Secretary
H. Lee Moffitt Research and Cancer Hospital
10.2010 - 11.2015
Registrar/ Unit Secretary
Johnson Memorial Hospital
08.2003 - 08.2010
Associate of Science - Psychology
Liberty University