Work Preference
Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic
Open To Work

Terri L Smith

Plainfield

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Team LeadProject CoordinatorProject AdministratorSenior Project CoordinatorSenior Project Specialist

Work Type

Full TimeContract WorkConsulting

Location Preference

RemoteHybrid
Location: Plainfield, IN
Open to relocation: No

Salary Range

$75000/yr - $100000/yr

Important To Me

Work from home optionPaid time offWork-life balanceCareer advancementStock Options / Equity / Profit SharingPaid sick leave401k match

Summary

Dedicated professional with a passion for exceptional service and a solid foundation in technology roles. Expertise in software development and technical support, coupled with strong leadership skills in managing projects and teams. Proven success in implementing solutions that enhance productivity and drive positive change. Committed to ongoing professional development and staying abreast of industry advancements.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Team Lead

Quest Global (Rolls-Royce Corporation)
Plainfield
08.2025 - Current
  • Implemented process improvements to streamline workflows and eliminate bottlenecks.
  • Provided leadership to ensure timely completion of high-quality tasks.
  • Coordinated large-scale project planning, including schedules and resource allocation.
  • Facilitated project meetings and delivered regular status updates to stakeholders.
  • Monitored project progress, identified issues, and escalated concerns as necessary.
  • Led cross-functional teams in collaboration with project managers to achieve goals.
  • Prepared presentations and reports to communicate project status effectively.

Project Manager

Rizing North America, a Wipro Company
01.2023 - 06.2025
  • Led & implemented S/4 HANA for retail customers, achieving operational efficiency through process optimization and team alignment.
  • Led project teams to achieve 100% on-time delivery and cost savings by effectively managing resources and milestones.
  • Managed comprehensive risk assessments and developed strategies that reduced project risks by 20%.
  • Facilitated global project meetings, improving stakeholder engagement; managed project plans, reducing delays by through timely updates and issue resolutions.
  • Orchestrated diverse functional teams, enhancing project delivery and keeping 100% of stakeholders informed through clear communication.
  • Engineered and executed communication plans and dashboards, boosting reporting efficiency by 30% and reducing turnaround time.

Project Manager

Meijer, Inc
10.2022 - 01.2023
  • Led a seamless migration from Windows 8 to 10, improving user satisfaction by 25% through effective stakeholder engagement.
  • Developed comprehensive ServiceNow training documents that improved user adoption by 30% among team members.
  • Coordinated project schedules, ensuring 95% on-time delivery within tight deadlines and optimizing resource allocation.
  • Evaluated stakeholder needs and crafted targeted communication plans, enhancing reporting metrics by 30%.
  • Optimized resource utilization by 20%, effectively managed risk assessments and coordinated 15 change requests.

Portfolio Specialist

Herff Jones
03.2022 - 09.2022
  • Led project management initiatives, enhancing team efficiency through effective collaboration and streamlined processes.
  • Developed a governance model and portfolio management plan, leading to a 20% increase in decision-making efficiency in collaboration with the business program manager.
  • Successfully facilitated leadership status reviews and reporting, enhancing program portfolio visibility by 30%.

Project Manager

Zimmer Biomet
06.2021 - 02.2022
  • Led a seamless transition of Bone Healing, Dental & Spine IT applications to ZimVie while improving operational efficiency.
  • Orchestrated project timelines, achieving faster delivery by enhancing team collaboration.
  • Led Bone Healing project plan while achieving 100% on time delivery of key deliverable and milestones within budget restraints.
  • Secured acceptance criteria sign-off from leadership for 260 applications, enhancing project workflow and reducing review time.

Project Coordinator

Tenthpin Management Consultants, Inc
12.2018 - 05.2021
  • Successfully implemented BP Ariba for several clients and by enhancing procurement efficiency by 20% on average.
  • Executed project plans and budgets, achieving a cost reduction and completing tasks 10% ahead of deadlines.
  • Drove project planning and communication strategies for 5+ projects, achieving 95% stakeholder satisfaction through proactive engagement.

Project Manager

IU Health
04.2018 - 08.2018
  • Proactively identified key stakeholders and allocated resources, enhancing project efficiency by 25%.
  • Successfully managed project plan, communication strategy, and increasing stakeholder engagement by 20%.
  • Tracked and ensured timely completion of 20+ tasks and milestones while improving project efficiency.

Project Coordinator

Wells Fargo
San Francisco
07.2017 - 04.2018
  • Led the deployment of Windows 10 to 500+ employees, enhancing productivity and system performance organization-wide.
  • Successfully developed and managed a project plan, resulting in a 10% increase in on-time deliverables.
  • Analyzed stakeholder needs, crafted targeted communication plans, and established metrics that improved reporting efficiency by 25%.
  • Oversaw a budget, optimizing project finances and communication strategies to enhance reporting efficiency by 20%.

Project Coordinator

Eli Lilly
Indianapolis
09.2016 - 06.2017
  • Spearheaded IT voice modernization projects for 10+ affiliates and enhancing communication efficiency by 15%.
  • Engaged key stakeholders and streamlined resource allocation, improving project collaboration by 15%.
  • Evaluated project requirements, optimizing resource allocation to enhance efficiency by 10%.
  • Led communication strategies and optimized project budgets in tech projects, reducing costs and enhancing reporting accuracy by 10%.
  • Facilitated timely acceptance criteria sign-off from stakeholders, improving approval efficiency by 30% for key deliverables.

Project Coordinator

BCForward
08.2013 - 08.2016
  • Championed a project plan that achieved savings under budget and delivered results one week ahead of schedule.
  • Engaged key stakeholders to define project requirements, enhancing communication and reducing project delays by 10%.
  • Revamped documentation processes, boosting efficiency and enhancing record-keeping practices.
  • Oversaw the budget, optimizing project finances and communication strategies to enhance reporting efficiency by 20%.

Education

Associate of Applied Science - Computer And Information Systems

Aristotle College
Greenwood, IN
06-1986

High School Diploma -

Greenwood High School
Greenwood, IN
06-1985

Skills

  • SAP Activate framework
  • Reporting and documentation skills
  • Prioritization and work planning
  • Adherence to SOPs
  • Project management expertise
  • Issue resolution strategies
  • Delegation of work assignments
  • Monitoring production processes
  • Customer-centric approach
  • Operations management skills
  • Improvement of processes
  • Effective client communication
  • SAP S/4HANA & Ariba knowledge
  • Agile, waterfall, hybrid methodologies proficiency
  • Requirements gathering (functional & technical)
  • Optimization of processes
  • Commitment to continuous improvement
  • Budgeting and forecasting for projects
  • Communication with stakeholders
  • Management of organizational change initiatives
  • Proficient in Confluence & Jira tools
  • Expertise in PlanView & Smartsheets applications
  • Power BI reporting capabilities
  • Advanced Microsoft Access, Azure, Excel (VBA), PowerPoint, Project, Remote Desktop, SharePoint/Teams, Visio, Word

Websites

Certification

  • PMP Certification, in progress
  • PSM 1 Certification, in progress

Timeline

Team Lead

Quest Global (Rolls-Royce Corporation)
08.2025 - Current

Project Manager

Rizing North America, a Wipro Company
01.2023 - 06.2025

Project Manager

Meijer, Inc
10.2022 - 01.2023

Portfolio Specialist

Herff Jones
03.2022 - 09.2022

Project Manager

Zimmer Biomet
06.2021 - 02.2022

Project Coordinator

Tenthpin Management Consultants, Inc
12.2018 - 05.2021

Project Manager

IU Health
04.2018 - 08.2018

Project Coordinator

Wells Fargo
07.2017 - 04.2018

Project Coordinator

Eli Lilly
09.2016 - 06.2017

Project Coordinator

BCForward
08.2013 - 08.2016

Associate of Applied Science - Computer And Information Systems

Aristotle College

High School Diploma -

Greenwood High School

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Terri L Smith