Tessa Miller
Evansville
Summary
I am a very dedicated and hard worker. I will always finish my jobs or tasks in a timely manner. I work great with others as well. I was in JROTC in high school for 4 years and now am in ROTC in college, so the army has had a great impact in my life and especially when it comes to leadership and team skills
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Amazing Joes Steakhouse
05.2025 - Current
- Provided exceptional customer service by anticipating guest needs and ensuring satisfaction.
- Managed multiple tables efficiently, maintaining high levels of accuracy in orders and payments.
- Trained and mentored new servers on menu knowledge and service protocols, enhancing team performance.
- Resolved guest complaints promptly, fostering a positive dining experience and encouraging repeat business.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Worker
Portland Optimist Club
05.2020 - Current
- Took money
- Handed out food to customers
Hostess and To-Gos
Logan’s Roadhouse
01.2025 - 05.2025
- Managed guest seating arrangements to optimize dining flow and enhance customer experience.
- Trained new staff on service protocols and restaurant operational standards, ensuring consistent quality.
- Coordinated with kitchen and waitstaff to ensure timely order delivery and accurate guest requests.
- Resolved customer inquiries and complaints efficiently, enhancing satisfaction and loyalty.
Manager
Dairy Queen
04.2021 - 08.2024
- Making sure employees were doing what they were supposed to
- Running machines/switching out mix
- Refilling everything
- Taking large bills
- Take care of angered customers
- Open/close the store
- Count money at the end of the night and put it in the safe
- Making sure the store was completely clean at the end of the night
- Doing weekly cleaning during the day
Worker
Dairy Queen
04.2019 - 08.2020
- Made ice cream
- Made food
- Passed out orders
- Took money at register
- Cleaning
Education
Business Management
University of Southern Indiana
Evansville, INSome College (No Degree) - Biochemistry
University of Southern Indiana
Evansville, INSome College (No Degree) - Theatre
University of Southern Indiana
Evansville, INSkills
- Marketing
- Inventory management
- Sales management
- Recruiting and interviewing
- Teamwork
- Leadership
- Financial
- Team building
- Problem solving
Education and Training
true,true
Certification
I have my restricted liquor license
Timeline
Server
Amazing Joes Steakhouse
05.2025 - Current
Hostess and To-Gos
Logan’s Roadhouse
01.2025 - 05.2025
Manager
Dairy Queen
04.2021 - 08.2024
Worker
Portland Optimist Club
05.2020 - Current
Worker
Dairy Queen
04.2019 - 08.2020
Some College (No Degree) - Biochemistry
University of Southern Indiana
Some College (No Degree) - Theatre
University of Southern Indiana
Business Management
University of Southern Indiana
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