Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

TEZENDER KUMAR

GURGAON

Summary

Dynamic Sales Manager with a proven track record at ASB AUTOMOBILES PVT LTD, excelling in relationship building and strategic planning. Recognized for boosting sales revenue through effective team training and motivational leadership, consistently achieving ambitious targets while fostering a positive work environment. Expertise in client relationship management drives sustained business growth.

Overview

14
14
years of professional experience

Work History

Sales Manager

ASB AUTOMOBILES PVT LTD
01.2025 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

Sales Manager

KONCEPT AUTOMOBILES PVT LTD
10.2023 - 12.2024
  • Managed team of 24 employees to maintain smooth-running operations of showroom.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Coordinated with other departments to ensure seamless workflow across all areas of the showroom operation.
  • Trained staff on new product features, ensuring knowledgeable customer service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Sales Manager

E NEXT MOBILITY PVT LTD
08.2022 - 10.2023
  • Set ambitious sales goals and motivated strong performance to keep team growing effectively.
  • Consistently recognized as a top-performing Sales Manager, contributing to the overall success of the company.
  • Expanded company customer base and cemented market presence by implementing strategic sales plans.
  • Managed a high-performing sales team, consistently achieving and surpassing set targets.
  • Forecasted sales to management and collaborated to build effective sales team.
  • Mentored junior team members to develop their skills and advance their careers with the company.

Team Leader

TROB AUTO INDIA PVT LTD
12.2021 - 07.2022
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • Responded to customer enquiries via telephone and email.
  • Offered comprehensive knowledge of vehicle operations and brand features.
  • Demonstrated vehicles and features, and conduct test drives.
  • Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
  • Prepared purchased vehicles and completed final delivery checks.
  • Completed registration paperwork and sales documentation.
  • Implemented strategic negotiation techniques, resulting in mutually beneficial agreements between dealership and clients.
  • Negotiated purchase prices and explained sales, warranty, and optional products.

Team Leader

KONCEPT AUTOMOBILES PVT LTD
01.2018 - 10.2019
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Consistently recognized as a top-performing Sales Team Leader, contributing to the overall success of the company.
  • Built strong team by recruiting and developing top sales talent.
  • Developed strong relationships with key clients, resulting in increased customer satisfaction and retention.
  • Boosted sales performance by implementing effective team training and coaching strategies.
  • Implemented new sales techniques and tools that led to increased efficiency and effectiveness in acquiring new customers.
  • Maintained strong communication between the sales department and other organizational functions, aligning efforts toward common objectives.

Team Leader

FRONTIER AUTOWORLD PVT LTD
06.2015 - 12.2018
  • Conducted thorough vehicle walkarounds, highlighting key features to potential buyers and demonstrating value.
  • Collaborated with service department to ensure seamless vehicle delivery process, including detailing, safety inspections, and addressing any necessary repairs prior to customer handover.
  • Developed strong referral network by establishing trust with satisfied customers who recommended services to friends and family members.
  • Delivered exceptional customer service, addressing concerns and answering questions promptly to facilitate informed decisions.
  • Effectively communicated trade-in evaluations to customers by explaining appraisal methods used in determining vehicle values.
  • Streamlined the car buying process for customers by efficiently managing paperwork and collaborating with finance teams.
  • Negotiated vehicle prices and secure financing for customers.
  • Located desired vehicles at auctions and other dealerships.

Sales Consultant

STERLING MOTOR CO.
06.2011 - 06.2015
  • Provided sales and customer service assistance to walk-in traffic
  • Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
  • Met customers on lot and in showroom to discuss available vehicles and options.
  • Helped build sales team for new location by training and mentoring all members.
  • Increased dealership revenue through consistent sales performance and building long-term client relationships.
  • Answered telephone and email inquiries from potential customers.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Education

MBA - Marketing Management And Research

LOVELY PROFESSIONAL UNIVERSITY
Jalandhar, India
07-2016

Bachelor of Science - NON MEDICAL

MAHARSHI DAYANAND UNIVERSITY
Bhiwani, India
04-2011

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Motivational skills
  • Product knowledge
  • Sales expertise
  • Sales presentations
  • Client relationship management
  • Strategic planning
  • Positive and upbeat
  • Direct sales
  • Sales process
  • Sales planning
  • Sales operation
  • Sales coaching

Timeline

Sales Manager

ASB AUTOMOBILES PVT LTD
01.2025 - Current

Sales Manager

KONCEPT AUTOMOBILES PVT LTD
10.2023 - 12.2024

Sales Manager

E NEXT MOBILITY PVT LTD
08.2022 - 10.2023

Team Leader

TROB AUTO INDIA PVT LTD
12.2021 - 07.2022

Team Leader

KONCEPT AUTOMOBILES PVT LTD
01.2018 - 10.2019

Team Leader

FRONTIER AUTOWORLD PVT LTD
06.2015 - 12.2018

Sales Consultant

STERLING MOTOR CO.
06.2011 - 06.2015

MBA - Marketing Management And Research

LOVELY PROFESSIONAL UNIVERSITY

Bachelor of Science - NON MEDICAL

MAHARSHI DAYANAND UNIVERSITY

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