THALAVAI SUBRAMANIAN
Chennai
Summary
Dynamic e-commerce professional with expertise in catalog operations and team leadership. Progressed from Catalog Associate to Team Lead, managing a team of 20+, ensuring timely project delivery. Skilled in process improvement, workflow optimization, and cross-functional collaboration, consistently driving efficiency, accuracy, and high team performance.
Overview
2027
2027
years of professional experience
Work History
Team Lead
Coforge BPS
Chennai
05.2024 - Current
Promoted from Senior Team Analyst to Team Lead overseeing catalog operations and project delivery.
- Led end-to-end sprint planning and execution across multiple teams, ensuring timely project delivery.
- Maintained 100% SLA compliance, consistently meeting deadlines with zero breaches.
- Managed catalog processes, resolving workflow challenges to boost team productivity.
- Collaborated with cross-functional teams to streamline processes, enhancing overall efficiency.
- Implemented process improvements, increasing accuracy and reducing turnaround time.
Catalogue Associate
Amazon
03.2022 - 05.2024
- Monitored pricing analytics and team operations, ensuring compliance and accuracy through audits and quality checks to support decision-making.
- Identified workflow inefficiencies and implemented process improvements, resulting in streamlined operations.
- Collaborated with colleagues and supervisors to address operational challenges, improving overall team effectiveness.
Senior Team Analyst
Coforge BPS
- Analyzed operational workflows to identify inefficiencies and implemented effective process improvements.
- Collaborated with teams to develop operational efficiency strategies.
- Analyzed data trends to support project decision-making processes.
- Created detailed reports for management review and strategic planning.
Education
B.E - Mechanical Engineering
Kongunadu College of Engineering and Technology
Namakkal, TN01-2018
12th -
Little Flower Matriculation School
Tirunelveli, TN01-2014
Skills
- Project management
- Team leadership
- Stakeholder engagement
- Cross-functional collaboration
- Process optimization
- Data analysis
- Catalog operations
Accomplishments
Honored as 'The Inspirer/All Star' and awarded twice at Coforge for outstanding customer-centric support. Received three RNR (Reward & Recognition) Awards at Amazon for exceptional productivity and accuracy.
Timeline
Team Lead
Coforge BPS
05.2024 - Current
Catalogue Associate
Amazon
03.2022 - 05.2024
Senior Team Analyst
Coforge BPS
B.E - Mechanical Engineering
Kongunadu College of Engineering and Technology
12th -
Little Flower Matriculation School