Thamizhvanan S
Catalog Associate
Ranipet
Summary
Serving 2+ years of pioneering success in e – commerce industry, skilled in Microsoft office, delivering optimal results, decision-making capabilities, highly customer-centric with a mission to assist business to make the best use of technology to work together as a team and resolve customer issues, To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Catalog Associate
Amazon
05.2021 - Current
- Executed standard operating processes in improving the productivity, TAT, efficiency and accuracy
of Catalog operation with 100% quality. - Handled day-to-day volumes of the assigned tasks and ensured that the given SLA is met as per the quality standards
- POC for Pricing team for UK and US MP from Q1 2020 – Q2 2021, identified and corrected catalog errors which resulted in reduction of defect rate from 86% to 15% with simplified process that helped in achieving goals with accuracy
- Took responsibility to perform Quality audits for the team (20+ HCs) and prepared WBR data
- Maintained 100% Quality Experience on handling (WBR Audit, OLV Audit, Archipelago Audit, Broken variation, HHE Audit)
- Supported team members in collaborating and resolving operational errors, reducing escalations
- Performed ad-hoc tasks by auditing competitor websites for data relevance and quality
- Audited transactions by peer team members to ensure zero defects
- Improved customer experience by 100% in quality by troubleshooting and fixing internal errors
identified within the catalog pipeline
Senior Store Executive
Royale Enfield
05.2019 - 07.2020
- Managed inventory control processes to minimize stock discrepancies and ensure optimal product availability for customers.
- Responsible for maintaining and handling store Proper storage of components as per guidelines (FIFO, stacking method)
- Record maintenance for issue, purchase order and store requisition
- Inventory management and location control
- Material importance information given to team members (FIFO, LIFO, RGP, NRGP, INVENTORY, RECEIPT, ISSUE, GRN, STOCK TAKING)
- Material Dispatching to inter plant and supplier and make document process via SAP
- Rejection materials are also moved to respective supplier and documented
Education
Master Of Business Administration - Business Administration And Management
Loyola
Chennai 06.2019 - 08.2021
Bachelor Of Business Administration - Business Administration
Aadhiparasakthi College of Arts And Science
Ranipet 04.2016 - 04.2019
Skills
E-commerce knowledge
Teamwork and Collaboration
Time Management
Ms office
Process improvement
Preparing reports
Microsoft Excel
Accomplishments
Recipient of amazon's Recognition and rewards program award for outstanding performance (First among equals) 8+ times.
Timeline
Catalog Associate
Amazon
05.2021 - Current
Master Of Business Administration - Business Administration And Management
Loyola
06.2019 - 08.2021
Senior Store Executive
Royale Enfield
05.2019 - 07.2020
Bachelor Of Business Administration - Business Administration
Aadhiparasakthi College of Arts And Science
04.2016 - 04.2019