Thammaiah Nanjappa
Global Procurement Leader
Bangalore,KARNATAKA
Summary
Detail-oriented professional with strong background in purchasing, vendor management and inventory control. Proven track record of identifying cost savings opportunities and developing and executing strategies to maximize sales and profits. Considered valuable asset to any team. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
5
5
years of post-secondary education
2
2
Certificates
Work History
Procurement lead
APAC, Rakuten Symphony
09.2023 - Current
- Works closely with the Process Owner to define RPA value proposition and solution scope.
- HR &Professional Services, Business Services/ Facility Management & IT & Communication
- Sources in the country where the respected client is situated.
- Use of systems and tools specific to commodities as well as ensuring that information held on these is consistent with core purchasing systems (CSA / SAP etc)
- Develop and maintain effective relationships with key internal and external stakeholders, to understand and interpret their requirements and longer term strategies to ensure procurement can meet and exceed where possible these requirements
- Managing procurement requests and acted as point-person for customers on logistics, hardware and software and services needs.
- Provided accurate and up-to-date records of leading procurement procedures
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving
- Implemented policies and procedures for optimal purchasing methods and cost control
- Demonstrated strong organizational and time management skills while managing multiple projects
- Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries
- Monitoring and managing procurement budget to control costs
- Managing supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment
- Developed and implemented procurement policies and procedures to enhance compliance with company standards
- Led sourcing process for new vendors to get quality products and services and mitigate risk
- Negotiate complex corporate procurement contracts by working closely with internal and external contacts.
Senior Manager
Wipro Limited
02.2016 - 08.2023
- Spend Management - Managed annual IT Spend of 150+ Mil USD
- Developing and maintaining positive relationships with customers, stakeholders, peers, business partners and direct reports
- Executing category strategies and manages the entire procurement process resulting in the best possible terms for value, quality, service and delivery
- Providing coaching and guidance to deepen the team's functional excellence abilities with particular attention to business acumen, negotiation, risk, issue and opportunity management and other program management best practices
- Build and institutionalize market intelligence capabilities (people, database, information, analysis) within categories of focus regarding key markets, suppliers and solutions to support strategy development purposes
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives
- Held monthly meetings to create business plans and workshops to drive successful business
- Recommended and implemented successful strategies to maximize revenue.
- Reviewed and issued contracts and blanket purchase orders after choosing ideal vendor and drive procurement process.
- Analyzed supplier contracts to confirm compliance with company policies and procedures.
- Utilized market intelligence to identify opportunities for savings and cost reduction.
- Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment
- Negotiated contracts with suppliers to obtain favorable terms and pricing
- Resolved invoice and payment issues to facilitate prompt payment to suppliers
- Prepared and presented reports to management on purchasing trends and cost savings to aid in decision making
- Created and maintained portfolio of qualified vendors to expand options
- Developed and implemented procurement policies and procedures to enhance compliance with company standards
- Negotiated complex corporate procurement contracts by working closely with internal and external contacts
- Developed and maintained relationships with key suppliers for smooth communication and to meet required expectations
- Monitored and managed procurement budget to control costs
- Conducted spend analysis to identify cost-saving opportunities
- Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery
- Analyzed market conditions to make informed decisions on pricing and purchasing strategies
- Analyzed market and delivery systems to assess present and future materials availability
- Hired and trained purchasing staff to improve effectiveness of purchasing operations
- Tracked contract performance metrics and reported issues or non-compliance with appropriate stakeholders
- Reviewed and approved purchase orders and invoices for accuracy and completeness
Manager
Tata Communications Limited
06.2012 - 01.2016
- Dealt with the fortune 500 companies for annual contract renewal for Data services
- Completed Inventory Analysis before discussing with the end customer to perform accuracy in contract renewal
- Responsible for timely renewal of contract to avoid Price Erosion and Credit notes and accuracy billing
- Upsell /cross sell products to avoid the major price erosion in network services
- Worked on the service termination request placed by the customer for various reasons and manage the AOP number for service Terminations retentions
- Worked closely with internal collection team/Service Management team for managing the accurate service inventory for customer records
- Ensured SLA, T&C, MSA's are signed with the customer with the help of cross-functional teams
Assistant Manager - Service Assurance Manager
Sify Technologies Limited
04.2008 - 06.2012
- Prepared SLA for both connectivity and hosting customers, analyzing the monthly service uptime V/s the committed SLA for customers
- Organizing the service review for understanding the GAP and work with the stake holders for timely resolution and credit notes if applicable any
- Co-ordinated existing contract renewals for set of top customers for the organization
- Responsible for AMC renewals for all the customers in the region
Deputy Manager
Tata Teleservices Limited
10.2006 - 04.2008
- Responsible for facilitating Business Relations from a portfolio of various top business houses across the business domain
- Handled the circle enterprise Corporate Relations/Revenue Assurance team
- Built relationship with key account person, coordinating with corporate sales team for streamlining the disputes/queries for better relations, collection and retentions
- Dexterous in designing & implementing incentive / promotional schemes for executives
- Handled the escalated Tickets for timely closure by regular follow up
- Controlled the dell churn to meet the national average
- Coordinated with the BSO for timely commissioning of last mile for customer data links
Zonal Customer care lead/Team Leader
Reliance communications Limited
11.2002 - 10.2006
- Responsible for Inventory Verification (On Account stocks)
- Managed BPO operations
- MACD activity of the touch point
- Cross check AV/CV
Education
MBA -
NIMS Bangalore
National Institute Of Management Studies 06.2006 - 06.2008
Bachelor of Commerce -
St. Aloysius College
Mangalore 06.1996 - 05.1999
Skills
Global Price benchmarking
Vendor negotiation
Contract Management
MSA, SLA , SOW Negotiation
Lead management
Procurement program management
Leadership and team building
Operations leadership
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Procurement lead
APAC, Rakuten Symphony
09.2023 - Current
Certified procurement professional (CPP) - ISM India
10-2018
ITIL Certification - EXIM
08-2017
Senior Manager
Wipro Limited
02.2016 - 08.2023
Manager
Tata Communications Limited
06.2012 - 01.2016
Assistant Manager - Service Assurance Manager
Sify Technologies Limited
04.2008 - 06.2012
Deputy Manager
Tata Teleservices Limited
10.2006 - 04.2008
MBA -
NIMS Bangalore
06.2006 - 06.2008
Zonal Customer care lead/Team Leader
Reliance communications Limited
11.2002 - 10.2006
Bachelor of Commerce -
St. Aloysius College
06.1996 - 05.1999
Certification
ITIL Certification - EXIM