THANGADURAI SHANMUGAVELU
Tenkasi
Summary
Dynamic project manager with Mphasis Ltd., excelling in agile methodologies and stakeholder management. Demonstrates a proven track record in resource management and timely delivery of complex projects while fostering team collaboration and driving operational excellence.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Project manager (RBS, UK)
Mphasis Ltd.
03.2021 - 09.2022
- Led end-to-end delivery of lending platform modernization projects valued at £1.5M, improving loan processing speed by 30% and reducing operational errors by 25%.
- Lending Platform Upgrade: Migrated legacy loan origination system to a cloud-based platform, reducing loan approval turnaround from 5 days to 2 days.
- Mortgage Processing Automation: Implemented robotic process automation (RPA) for document verification, cutting processing time by 40%.
- Oversaw integration of credit scoring APIs and automated underwriting workflows, enhancing decision-making accuracy and reducing manual intervention.
- Coordinated cross-functional teams of 15+ members, including developers, business analysts, QA testers, and vendor partners, aligning efforts with business goals.
- Implemented Agile delivery practices, increasing sprint velocity by 20% and improving stakeholder satisfaction scores.
- Managed project schedules, tracked milestones, and prepared executive dashboards, enhancing visibility for senior leadership.
Project manager (HomeRepair, Australia)
Mphasis Ltd.
04.2020 - 02.2021
- Successfully implemented and tested the new salesforce app 'ClaimConnect' to UAT and got very good appreciation from client on the delivery and quality.
- Recruited Salesforce resource during lockdown, ensuring immediate availability for project needs from day one.
- Successfully managing the team during this lockdown even though people are working from home.
- Facilitated daily client and internal calls, addressing team issues and providing timely updates to clients for quicker resolution.
- Provided daily status updates to client, enhancing transparency on project progression.
- Managing Confluence and JIRA for Repository and Tickets.
Scrum Master / Project manager (WorkSafe Victoria)
Mphasis Ltd.
08.2018 - 03.2020
- Participated in initial project phase and recruited niche skill set resources (IBM Stack) from external market, ensuring project readiness.
- Successfully Hired 15+ niche skill resources (IBM Stack) from outside Mphasis and commenced the project on time.
- Successfully implemented around 2M(AUD) IBM Stack tools involved complex WorkSafe2030 – Harizon-1 project.
- Successfully ran the project in Agile/DevOps Model.
- Facilitated daily stand-ups, retrospectives, effort estimations, and removed impediments to progress.
- Worked on Agile tools like JIRA to manage sprints.
- Managed project in DevOps model and used tools like Confluence, Bitbucket etc.
- Single point of contact for team and the stakeholders for the overall Agile concepts.
- Helped team and product owner to define a definition of done and definition of ready.
- Mediated conflicts between development team and product owner to align goals and enhance collaboration.
- Collaborated with project leadership to manage risks and coordinate mitigation strategies, ensuring project continuity.
Scrum Master / Project manager (Telstra)
Mphasis Ltd.
06.2012 - 07.2018
- Performed Servant leader role to adhere to agile principles and help team in reaching goals to deliver a potentially shippable product.
- Facilitated daily stand-ups, retrospectives, effort estimations, and removed impediments to enhance team progress.
- Single point of contact for team and the stakeholders for the overall Agile concepts.
- Promoted Agile team engagement by encouraging self-organization to improve team dynamics.
- Mediated conflicts between development team and product owner to align goals and enhance collaboration.
- Helped team and product owner to define a definition of done and definition of ready.
- Prepared burn down charts for sprints, epics and releases, updated product and sprint backlogs.
- Facilitated discussion with stakeholders and vendors to understand their issues, needs and expectations.
- Collaborated with other project leadership to effectively manage risks and coordinate mitigation efforts.
- Identify key business requirements through consultation with the business, formal analysis and assessment of needs.
- Analyze, estimate and prioritize user stories.
- Write acceptance criteria and perform acceptance testing. Report defects in JIRA and track defect lifecycle.
- Achievements:
- Successfully implemented 1M(AUD) Mainframe & Midrange Reengineering / Tuning program. It’s providing a huge saving to Telstra in Mainframe Server usage and Space.
- Managing Telstra’s TCoE CAT/SVT Testing support SOW for more than 15 DXC applications.
- Managed different geographical region projects with the team of 45+ technical and functional resources. Successfully developed and implemented more than 18 projects in Telecom domain.
- Participated in internal quality audit as a project manager.
Technical Project Lead (Telstra)
Mphasis Ltd.
02.2010 - 06.2012
- Led a technical team of 12 members in Mainframe development projects for the FLEXCAB – Customer Batch application (Telstra).
- Led cross-functional teams to deliver complex technical projects on time.
- Coordinated project schedules and resources to meet client requirements efficiently.
- Facilitated communication between stakeholders and technical teams for project alignment.
Technical Lead (Telstra)
Mphasis Ltd.
11.2006 - 01.2010
- Led Technical Team in FLEXCAB – Customer Batch, driving design of complex 'Churn Management' and 'Service Order Processing' projects.
- Led cross-functional teams to enhance software development processes.
- Mentored junior developers in coding best practices and project workflows.
- Collaborated with stakeholders to define project requirements and deliverables.
Senior Developer (South-Western Bell Corporation)
Tech Mahindra
09.2005 - 11.2006
- Developed the TRACS C&C (Telecommunication Risk Assessment Collections System for Credit & Collections) system and participated in complex design and build activities.
- Collaborated with cross-functional teams to design and implement applications.
- Mentored junior developers, providing guidance on coding standards and practices.
Education
MSC - Computer Science
MS University Dept
TirunelveliSkills
- Project management and governance
- Scrum and agile methodologies
- Stakeholder engagement
- Requirements gathering and analysis
- Scope monitoring and control
- Schedule and budget management
- Resource allocation
- Technical project management
- DevOps practices
- Training and development
Certification
- Certified Scrum Master by Scrum Alliance
- Successfully completed Data Science Prodegree(DSP) from Imarticus.
Visa Details
Australian 482 TSS
Personal Information
- Total Experience: 18 Years
- Passport Number: P5835977
- Date of Birth: 04th June 1976
Timeline
Project manager (RBS, UK)
Mphasis Ltd.
03.2021 - 09.2022
Project manager (HomeRepair, Australia)
Mphasis Ltd.
04.2020 - 02.2021
Scrum Master / Project manager (WorkSafe Victoria)
Mphasis Ltd.
08.2018 - 03.2020
Scrum Master / Project manager (Telstra)
Mphasis Ltd.
06.2012 - 07.2018
Technical Project Lead (Telstra)
Mphasis Ltd.
02.2010 - 06.2012
Technical Lead (Telstra)
Mphasis Ltd.
11.2006 - 01.2010
Senior Developer (South-Western Bell Corporation)
Tech Mahindra
09.2005 - 11.2006
MSC - Computer Science
MS University Dept