Accomplished Product Leader with forward-thinking approach centered on company success and competitive growth. Passionate about applying excellent organization and communication skills to manage and lead teams. Results-oriented individual well-versed in interfacing and consulting on business processes to drive results based on sound overall business judgment.
Hi, I’m
Thangakumar Rajamohan
Product Manager
Bengaluru
Summary
Overview
18
years of professional experience
Work History
JP Morgan Chase & Co.Bengaluru
VP – Product Manager
09.2021 - Current
Job overview
- Drove customer acquisition by enhancing the lending experience through customer surveys, behavioral data analysis, and controlled experiments, achieving a 2% lift in new customer acquisition.
- Led and mentored a team of senior product associates by empowering ownership, while providing honest, constructive feedback, fostering both professional growth and high performance.
- Spearheaded the Digital Modernization initiative, replacing legacy banking systems with cloud-native, microservices-based solutions, resulting in improved system scalability and compliance.
- Championed the development of a Business Controls product that automated audit compliance for account origination, ensuring regulatory adherence, and reducing manual oversight.
- Scaled the product team from 3 to 15 members across Bangalore and Hyderabad, driving hiring, onboarding, and capability building to support accelerated growth.
JP Morgan Chase & Co.Hyderabad
Senior Product Associate
06.2017 - 09.2021
Job overview
- Developed a customer service product, consolidating multiple applications into a unified interface for bankers and call center agents, reducing average call handling time by 50%, and improving service efficiency.
- Collaborated with cross-functional teams to develop APIs for co-branded credit card products, enabling seamless partner integrations and expanding distribution channels.
Infosys Ltd.Hyderabad
Consultant (Business Analyst)
01.2013 - 05.2017
Job overview
- Delivered a Helicopter Operations product for Bristow Helicopters, unifying global operations and replacing fragmented systems with a centralized solution.
- Collaborated with pilots, engineers, and operations controllers to automate complex flight planning processes, enhancing safety and efficiency.
- Conducted stakeholder training sessions across geographies, including the UK and Nigeria, building trust, and ensuring smooth product adoption.
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
- Played a dual role as a technology lead and business analyst, bridging the gap between technical teams and business stakeholders.
- Awarded Champion Consultant for outstanding performance and contributions in 2016-2017
Infosys Ltd.Hyderabad
Associate Consultant (Business Analyst)
07.2011 - 12.2012
Job overview
- Led discovery workshops and interviews with stakeholders to gather requirements and clarify business processes, ensuring alignment with project goals and objectives.
- Authored 50+ user stories and requirement documents, enabling technology teams to design robust architectures and deliver solutions with 20% faster release cycles.
- Developed working knowledge of Java, Spring, and Hibernate, strengthening collaboration with engineering teams and improving requirement-to-delivery accuracy.
Infosys Ltd.Hyderabad
Software Engineer
07.2007 - 09.2009
Job overview
- Conducted an in-depth analysis of complex software issues, identifying root causes, and implementing effective solutions to ensure system stability and performance.
- Utilized COBOL, CICS, DB2, and DYL280 to build and optimize mainframe applications, ensuring high availability, and scalability.
- Led the identification, tracking, and resolution of defects, improving software reliability, and reducing downtime.
Education
Anna UniversityCoimbatore
Bachelor of Engineering (B.E.)
01.2007
University Overview
Skills
Customer Empathy
undefinedEXTRACURRICULAR INITIATIVES
EXTRACURRICULAR INITIATIVES
- Developed a CRM application for a non-profit organization, improving data management for students and volunteers. - Created a mobile app for an NGO to efficiently oversee orphanage operations across India. - Organized employee engagement activities and facilitated senior management visits to drive strategic conversations.Timeline
VP – Product Manager
JP Morgan Chase & Co.
09.2021 - Current
Senior Product Associate
JP Morgan Chase & Co.
06.2017 - 09.2021
Consultant (Business Analyst)
Infosys Ltd.
01.2013 - 05.2017
Associate Consultant (Business Analyst)
Infosys Ltd.
07.2011 - 12.2012
Software Engineer
Infosys Ltd.
07.2007 - 09.2009
Anna University
Bachelor of Engineering (B.E.)
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