Summary
Overview
Work History
Education
Skills
Timeline
Tools
Generic

Thangaraj Ulaganathan

Chennai,TN

Summary

Dynamic Senior Consultant with Infosys Ltd. adept at driving operational efficiency through strategic business analysis and client relationship management. Proven track record in leading Maximo implementations and enhancing project management processes, resulting in significant cost reductions. Skilled in technology integration and fostering collaboration across cross-functional teams to achieve exceptional outcomes.

Overview

10
10
years of professional experience

Work History

Senior Consultant

Infosys Ltd.
10.2022 - Current
  • Evaluated clients' needs and created plan of action to provide solutions.
  • Facilitated workshops with clients to identify pain points, establish goals, and define actionable steps towards achieving desired outcomes.
  • Built strong relationships with clients through consistent communication and proactive problem-solving efforts.
  • Evaluated existing business processes, recommending improvements that led to increased operational efficiency.
  • Streamlined project management processes, improving efficiency and reducing overall costs.
  • Lead the Maximo solution design and planning process for clients, ensuring tailored solutions that meet specific business requirements.
  • Conduct discovery workshops, document requirements, and address gaps between client needs and existing Maximo functionalities.
  • Spearheaded the functional design process for Maximo implementation, collaborating with cross-functional teams to ensure successful delivery.
  • Manage User Acceptance Testing (UAT), identifying and resolving issues before deployment.
  • Develop training materials and provide end-user training on Maximo systems and processes.
  • Lead the development of business relationships, ensuring clients are satisfied with the ongoing performance of Maximo systems and contributing to additional business opportunities.
  • Manage resources, timelines, and project budgets, ensuring alignment with client expectations
  • Thangaraj has worked on Maximo projects such as Customization, Rollout, MAS upgrade & Support.
  • Managed both T&M and FT projects.
  • Working on projects related to MAS upgrade
  • Key Maximo projects & Clients: Aviation, Railway, Manufacturing & Utilities
  • Clients regions: APAC, LATAM & EMEA

IT Analyst

Tata Consultancy Services
07.2021 - 10.2022
  • Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
  • Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
  • Organize workshops and requirement gathering session and gather the requirements.
  • Has good experience in preparing documents such as FRD, BRD, Work break down structure, Project timeline planning.
  • Presents status on project with Stakeholder weekly and monthly wise.
  • Worked with Pre-Sales team on proposals.
  • Worked on both waterfall and Agile projects.
  • Provides demo to business during the sprint review.
  • Managed a team of 8 member development team.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Key Projects: IoT based project, Logistics optimizer, Asset tracker, Control tower application with clients across EMEA & LATAM

Senior Engineer

Simpson & Co. Ltd
11.2015 - 06.2021
  • Built relationships with vendors to negotiate ideal terms for purchases.
  • Optimized procurement processes by implementing streamlined strategies and efficient communication methods.
  • Evaluated vendor performance regularly to maintain reliable supply chain operations and address issues promptly.
  • Monitored market trends closely to identify potential shifts in pricing or availability that could affect procurement decisions.
  • Learned and adapted quickly to new technology and software applications.
  • Works with cross functional technical team to in customizing the oracle ERP based on the needs of parts division.
  • Championed user-centric design principles throughout the development process to ensure exceptional user experiences.
  • Owned and prioritized product backlog.
  • Championed customer experience, incorporating user feedback into product development to increase satisfaction.
  • Coordinated beta testing programs to gather user feedback, refining product features before general release.
  • Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
  • Key Projects: Windchill implementation, Oracle 11i to R12 upgrade, E-catalog development, GST implementation, Oracle report customization & Procurement.

Education

MBA - Finance

University of Guindy
Chennai
03-2018

B.Tech - Mechanical Engineering

Karunya University
Coimbatore, India
05-2015

Skills

  • Business analysis

  • Systems analysis

  • Supply chain logistics

  • Technology integration

  • Client relationship management

  • Project management

Timeline

Senior Consultant

Infosys Ltd.
10.2022 - Current

IT Analyst

Tata Consultancy Services
07.2021 - 10.2022

Senior Engineer

Simpson & Co. Ltd
11.2015 - 06.2021

MBA - Finance

University of Guindy

B.Tech - Mechanical Engineering

Karunya University

Tools

  • Maximo 7.6 & MAS 8
  • Jira
  • Azure DevOps
  • Microfocus ALM
  • Oracle 11i & R12
  • Microsoft office
  • Teams Projects

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Thangaraj Ulaganathan