Summary
Overview
Work History
Education
Skills
Projects
Disclaimer
Exposure
Significant Highlights
Timeline
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Thangjam Shilla Devi

Thangjam Shilla Devi

Bangalore

Summary

Dynamic sales professional with a proven track record at Amazon, adept at launching new sellers and managing account activities. Skilled in CRM tools and lead qualification, I excel in optimizing performance and enhancing customer relationships. My strong organizational skills and strategic planning have consistently driven growth and visibility for clients.

Overview

10
10
years of professional experience

Work History

Sales Associate(L3)

AMAZON
Bangalore
01.2025 - Current

Handling and managing existing Amazon seller accounts, supporting their growth on the platform.

  • Assisting sellers with advertising campaigns, optimizing product listing, and improving overall performance.
  • Providing guidance to help sellers increase their visibility and sales through strategic planning execution.
  • Launching new sellers on Amazon, including onboarding support, and account setup.
  • Managing end-to-end account activities to ensure smooth operations and successful.

Senior Inside Sales Executive

42 Gears Mobility
Bangalore
05.2018 - Current
  • Qualifying lead whichever assign and arranging product demo.
  • Creating quote, invoice and helping customers with their sales related queries before and post sales.
  • Adhering Customer bonding and pitching for product rating and review. Also, obtaining case study from potential customer to make the website look enviable.

Assistant Customer Support

Myntra Designs Pvt. Ltd.
Bangalore
11.2016 - 04.2018
  • Assisting customers of Myntra through both inbound and outbound calls and providing solution.

Asst. Claim Processing Executive

Hinduja Global Solutions Pvt. Ltd.
Bangalore
08.2015 - 10.2016
  • Validating/Auditing the information on all medical claims from patients seeking payment from their insurance company.

Education

Bachelor of Commerce - Banking

DM College of Commerce
Imphal, Manipur
01.2014

Higher Secondary - Science

Kanan Devi Higher Sec. School
Imphal, Manipur
01.2010

High School - Science and Arts

R.K.S.D.V.
Imphal, Manipur
01.2008

Skills

  • Handling lead
  • CRM tools, Odoo, Control panel, Activation server
  • Arranging demo
  • Qualifying the lead
  • Creating invoice, quotes
  • Organization skills & Team work
  • Launching new sellers on Amazon
  • Managing end to end account activities

Projects

A case study of HDFC Life Bank in Manipur: The study mainly involves analyzing the financial performance and cost efficiency of the private life insurance company in Manipur.

Disclaimer

I hereby declare that the above mentioned information is correct to the best of my knowledge and belief. Date: Place: Bangalore Thangjam Shilla Devi

Exposure

  • MS-Word, Excel; Windows 7,8, 10; Metabens Tool;
  • Basic knowledge of computer, CRM Tool, Outlook, Good Customer Management Skills

Significant Highlights

  • 1. Undergone 3 days Training program on Aquaculture under RKVY, 2014.
  • 2. Participated in the Ramp Walk in Teachers' Day celebration in RkSDV, 2006.
  • 3. Undergone 1 month crash course in Fundamentals & Concepts, Windows, Microsoft Office at Big Byte Infosys, Imphal, 2008.
  • 4. Completed Visharad in Hindi Language at Hindi Parishad, Imphal, 2011.
  • 5. Worked in HDFC Life as Financial Consultant for 6 months, 2014.
  • 6. Ability to adapt and work under pressure, learn things quickly.

Timeline

Sales Associate(L3)

AMAZON
01.2025 - Current

Senior Inside Sales Executive

42 Gears Mobility
05.2018 - Current

Assistant Customer Support

Myntra Designs Pvt. Ltd.
11.2016 - 04.2018

Asst. Claim Processing Executive

Hinduja Global Solutions Pvt. Ltd.
08.2015 - 10.2016

Bachelor of Commerce - Banking

DM College of Commerce

Higher Secondary - Science

Kanan Devi Higher Sec. School

High School - Science and Arts

R.K.S.D.V.
Thangjam Shilla Devi