THANNEERU SRIJA
Hyderabad
Summary
Detail-oriented and adaptable professional with hands-on experience in operations and content compliance, transitioning into an HR Admin role. Strong in process coordination, documentation, employee interaction, and maintaining policy standards. Quick learner with strong organizational and communication skills, committed to supporting HR functions efficiently.
Overview
3
3
years of professional experience
Work History
Senior Representative Operations
Concentrix Daksh Services India Private Limited + webhelp
Hyderabad
05.2023 - Current
• Coordinated with internal teams to maintain workflow accuracy and address discrepancies.
• Maintained accurate logs and reported feedback to ensure quality control.
• Collaborated on process improvements based on regular performance and compliance audits.
• Handled sensitive information with confidentiality and professional judgment.
• Gained exposure to operational data analysis and reporting.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Monitored user-generated content ensuring adherence to policy and compliance.
Analyst
Teleperformance Global services
06.2022 - 04.2023
• Supported AI training through task reviews and quality validation.
• Maintained detailed records of task performance for tracking and audit purposes.
• Contributed to quality monitoring, accuracy, and operational standards.
Education
MBA - Human resource management
ELLANKI COLLEGE OF ENGINEERING AND TECHNOLOGY
Hyderabad02-2024
DEGREE - Bsc- statistics
VASUNDHARA WOMENS DEGREE COLLEGE
Hyderabad01.2021
INTERMEDIATE - MPC
NARAYANA JR COLLEGE
Hyderabad01.2018
SSC -
Manjeera Vidhyalayam High School
Medak01.2016
Skills
- Recruitment and onboarding assistance
- Workplace safety compliance
- Documentation and reporting
- Documentation and reporting
- Communication and interpersonal skills
- Microsoft Office (Word, Excel, Outlook)
- Attendance and leave tracking
Roles And Responsibilities
- Maintain accurate records, and update reports regularly
- Ensure quality checks and compliance with company policies
- Monitor attendance, leave records, and prepare basic reports
- Coordinate onboarding and exit processes
Languages
- Telugu
- English
- Hindi
Personal Details
- Father's name: T. Subbarao
- Mother's name: T. Radhika
- Date of birth: 03/15/01
- Gender: Female
- Nationality: Indian
- Marital status: unmarried
Disclaimer
I hereby declare that the above-furnished details are true to the best of my knowledge.
Timeline
Senior Representative Operations
Concentrix Daksh Services India Private Limited + webhelp
05.2023 - Current
Analyst
Teleperformance Global services
06.2022 - 04.2023
MBA - Human resource management
ELLANKI COLLEGE OF ENGINEERING AND TECHNOLOGY
DEGREE - Bsc- statistics
VASUNDHARA WOMENS DEGREE COLLEGE
INTERMEDIATE - MPC
NARAYANA JR COLLEGE
SSC -
Manjeera Vidhyalayam High School
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