THANSHA MS
Bengaluru
Summary
Highly motivated individual with 2 years of experience at Indigo airline, showcasing exceptional customer service and emergency preparedness. Skilled in ensuring passenger safety, delivering exceptional customer service and maintaining an enjoyable experience throughout the flight. Committed to upholding the reputation of airlines throughout professionalism, attention to detail and dedication to customer satisfaction. Excelled in leadership, ensuring team punctuality and high grooming standards while adeptly managing customer concerns with cultural sensitivity. Proven ability in prioritizing tasks and maintaining cabin safety, underlining outstanding communication and organizational skills.
Overview
2
2
years of professional experience
Work History
Cabin Attendant
Indigo Airlines
Bengaluru
04.2023 - Current
- I have 2 years of experience as a cabin crew member.
- Demonstrated proficiency in emergency procedures, including first aid, and evacuation techniques.
- Provided exceptional customer service to ensure passenger safety on domestic and international flights.
- Assisted in maintaining a clean and organized cabin environment, and delivering outstanding in-flight services.
- Assisted in the boarding process, ensuring passengers were comfortable and settled before takeoff.
- Supported team morale by maintaining a positive attitude, even under challenging circumstances.
- Handled passenger concerns and complaints professionally, finding effective solutions to maintain overall satisfaction.
Education
Bachelor of Pharmacy - Science
MS Ramaiah University of Applied Sciences
Bengaluru01.2023
Skills
Excellent communication skills
Capable of working in shift patterns
Ability to contribute company policies and procedures
Ability to swim
Good leadership quality, by ensuring timely attendance and proper grooming
Outstanding time management and prioritization
Confident in handling customer concerns
Cultural awareness
Accomplishments
- Awarded for creating memorable experiences on board
- Received passenger appreciation for providing exceptional customer service
- Awarded for performing best in emergency procedures during training
Hobbies and Interests
- Enjoy meeting new people and traveling to new countries
- Interested in learning new dance forms
- Reading books
- Interested in sports and staying medically fit
Languages
- English
- Hindi
- Kannada
Timeline
Cabin Attendant
Indigo Airlines
04.2023 - Current
Bachelor of Pharmacy - Science
MS Ramaiah University of Applied Sciences
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