Tharadevi R U
ADMIN / SALES COORDINATOR
Bangalore
Summary
Seeking a challenging position in a reputed organization where I can learn new skills, expand my knowledge, and leverage my learnings.
This position functions as the person responsible for all aspects of the Internet Banking and Voice Response systems. Monitors and maintains Client website. Assists customers and staff with Internet Banking and Voice Response questions and problems.
Overview
15
15
years of professional experience
2004
2004
years of post-secondary education
3
3
Languages
Work History
ADMIN / SALES COORDINATOR
ZEBRO OFFICEMATE PVT LTD
09.2023 - Current
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
- Served as a liaison between internal departments such as production, logistics, finance, ensuring seamless end-to-end management of client accounts.
- Collaborated with marketing team to develop targeted promotional materials and campaigns.
- Coordinated product demonstrations to showcase key features for sales prospects.
- Cultivated long-lasting relationships with existing clients by providing ongoing support throughout the post-sales process.
- Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Submission of Handing Over Documents after the completion of the Projects
Admin
Little Millenium preschool
04.2024 - 08.2024
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Admission related quiereies
- Maintained the School in all aspects
Front office executive
Frankfinn institute of airhostess
12.2023 - 03.2024
- Streamlined front desk operations by implementing efficient check-in and check-out procedures.
- Collaborated with other departments to coordinate events, meetings, and conferences for successful outcomes.
- Assisted in training new front office team members, leading to increased productivity and efficiency.
- Updated reports, managed accounts, and generated reports for company database.
- Managed high call volumes, directing callers to appropriate departments or handling inquiries as needed.
- Created a welcoming atmosphere by maintaining a clean and organized reception area for all visitors.
- Coordinated with housekeeping staff to ensure timely room turnovers, resulting in improved guest experience.
- Received inquiries from corporate customers, major vendors and trade press and delivered informed responses with minimal input from executives.
- Provided exceptional customer service, resolving issues promptly and effectively for satisfied guests.
- Participated in regular staff meetings to discuss best practices and address any areas needing improvement within the front office team.
- Reduced wait times for guests by efficiently managing room availability and reservation changes.
- Monitored inventory levels of supplies at the front desk area, ordering replacements as necessary to maintain smooth operations.
- Coordinated office activities and operations, secured compliance to company policies and welcomed, screened and routed guests.
- Documented, published and updated administrative and executive procedures and practices and established internal communication processes.
Front Office & Admin Coordinator
New Baldwin Residential School
03.2023 - 06.2023
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Admission related queries
- welcoming visitors to the school and dealing with their enquiries
- answering the phone
- administration relating to pupil attendance
- managing email/post
- using IT systems to draft letters, emails, reports, newsletters
- monitoring school supplies
- keeping financial records
- keeping paper and electronic records up to date
- using reprographic equipment
- ordering resources, paying invoices and banking cash
- sending key educational data about the school to the Department of Education or equivalent
Front Office cum Admin
Sri Sai Developers
03.2013 - 06.2016
- Self-motivated, with a strong sense of personal responsibility.
- Greeting clients and setting a positive office atmosphere
- Answering the phone, taking messages and redirecting calls to respective offices
- Organising and maintaining files and records and updating them when necessary
- Creating and maintaining updated documents and spreadsheets
- Overseeing the sorting and distribution of incoming mails
- Preparing outgoing mail items such as envelopes or packages
- Operating office equipment such as photocopier and printers
- Bookkeeping and issuing invoices
- Recording meeting minutes and dictations
- Performing an inventory of office supplies and order of need
Front Office
Samuel Public School
08.2011 - 01.2013
- Excellent communication skills, both verbal and written.
- Greet students, parents, and visitors with a welcoming and professional demeanor.
- Answer phone calls, emails, and inquiries, directing them to the appropriate departments.
- Manage student records and update databases as required.
- Coordinate and schedule meetings and appointments.
- Handle incoming and outgoing mail and packages.
- Assist in organizing school events and activities.
- Maintain front office supplies and ensure an organized workspace.
- Support administrative staff with various tasks as needed.
Process Associate
Xchanging
05.2010 - 06.2011
- This position functions as the person responsible for all aspects of the Internet Banking and Voice Response systems.
- Monitors and maintains Client website.
- Assists customers and staff with Internet Banking and Voice Response questions and problems.
- Checking the format of the Insurance Claimed by the customers.
- Ensuring quality & timely support offered to Customers.
- Maintaining Good relation with Customer.
Education
S S L C -
Sacred Heart Girl's High School
P U C - Science
Jain P U College
B com - undefined
Dr CV Raman University
Skills
- Good knowledge of Computer
- MS Word
- Excel
- Coordination
- Negotiation
- Follow-ups
- Maintaining Relationships
- Visitors management
- Greeting and directing visitors
- Team management
- Target oriented
- Good communication skills
- Enthusiastic
- Hard working
- Strong knowledge of Business management skills
- Self Motivated
- Team Work Skills
- Creating a positive work environment
Customer communication
Sales reporting
Goals and performance
Coaching skills
Team collaboration
Issue resolution
Data entry
Managerial skills
Cold calling
Recordkeeping
Goal-oriented mindset
Relationship management
Workflow coordination
Customer service
Customer relations
Customer relationship building
Time management
Product and service knowledge
Records management
Product and service sales
Interpersonal communication skills
Sales closing
Customer retention
Interests
Interacting with people
Listening Music
Roles And Responsibilities
- Checking the format of the Insurance Claimed by the customers.
- Ensuring quality & timely support offered to Customers.
- Maintaining Good relation with Customer.
Position Summary
This position functions as the person responsible for all aspects of the Internet Banking and Voice Response systems. Monitors and maintains Client website. Assists customers and staff with Internet Banking and Voice Response questions and problems.
Disclaimer
I hereby declare that the above information furnished above is true to the best of my knowledge and belief.
Personal Information
- Father's Name: Umamaheshwarappa
- Date of Birth: 06/06/87
- Marital Status: Married
Timeline
Admin
Little Millenium preschool
04.2024 - 08.2024
Front office executive
Frankfinn institute of airhostess
12.2023 - 03.2024
ADMIN / SALES COORDINATOR
ZEBRO OFFICEMATE PVT LTD
09.2023 - Current
Front Office & Admin Coordinator
New Baldwin Residential School
03.2023 - 06.2023
Front Office cum Admin
Sri Sai Developers
03.2013 - 06.2016
Front Office
Samuel Public School
08.2011 - 01.2013
Process Associate
Xchanging
05.2010 - 06.2011
P U C - Science
Jain P U College
B com - undefined
Dr CV Raman University
S S L C -
Sacred Heart Girl's High School
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