Tharun Gopu
Guntur
Summary
Results-driven System Analyst with over 3 years of experience in requirements gathering, documentation, and stakeholder engagement. Adept at Agile & Scrum methodologies, process optimization, and quality assurance. Proficient in JIRA, Confluence, SQL, MS Excel, and MS PowerPoint for data analysis and reporting. Well-versed in the software development lifecycle (SDLC) and familiar with Docker, Kubernetes, Git, Jenkins, and AWS Cloud. Strong communicator, bridging the gap between business and technical teams to drive strategic solutions. Passionate about delivering high-quality business solutions that improve efficiency and profitability.
Overview
2
2
years of professional experience
1
1
Certification
Work History
System Analyst
Comcast Midmarket
06.2023 - Current
- Leading business requirements analysis and defect management for Comcast’s cable equipment and billing systems, contributing to significant revenue growth.
- Collaborated with cross-functional teams to gather, document, and analyze business requirements.
- Utilized SQL to analyze datasets for troubleshooting and data validation.
- Supported QA teams and User Acceptance Testing (UAT) by resolving defects.
System Analyst
Claro-Puerto Rico
07.2023 - 05.2023
- Delivered end-to-end mobile and device offerings with integrated billing systems.
- Interacted directly with customers to gather business needs and streamline billing workflows.
- Managed defect resolution in PT/UAT/PROD environments, ensuring smooth deployments.
- Conducted data validation and reporting using MS Excel to maintain accuracy and efficiency.
Education
B.Tech - Electronics and Communication Engineering
SRM University
APIntermediate -
Sri Chaitanya Junior College
SSC -
Oxford English Medium School
Skills
- SQL
- Power BI
- MS Excel
- Postman
- JIRA
- Confluence
- Business Analysis
- Requirement Gathering
- Stakeholder Management
- Cross-Functional Team Management
- Data Analysis
- Data Visualization
- Testing
- Test Cases
- Defect Management
- Debugging
- OpenShift
- Couchbase
- Docker
- Kubernetes
- Jenkins
- AWS
- User Stories
- Project documentation
- Problem solving
- Agile methodologies
- Application support
Certification
- AWS Certified Cloud Practitioner
- Career Essentials in Business Analysis (Microsoft & LinkedIn)
- Agile & Scrum Foundations (Udemy)
- Career Essentials in Generative AI by Microsoft and LinkedIn
Accomplishments
- Represented U-14 District Cricket Team for Guntur, Andhra Pradesh.
- Captain of SRM University Cricket Team, AP.
- Key Team Player in Amdocs Cricket Team.
Disclaimer
I hereby declare that the information provided is accurate and true to the best of my knowledge.
Languages
- English
- Hindi
- Telugu
Personal Information
- Date of Birth: 05/30/01
- Nationality: Indian
- Marital Status: Single
Timeline
System Analyst
Claro-Puerto Rico
07.2023 - 05.2023
System Analyst
Comcast Midmarket
06.2023 - Current
B.Tech - Electronics and Communication Engineering
SRM University
Intermediate -
Sri Chaitanya Junior College
SSC -
Oxford English Medium School
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