Abhinav Goel
Dubai
Summary
Dynamic Lead Project Manager with a proven track record in driving process innovation and enhancing team productivity through Agile methodologies. Achieved a 50% efficiency improvement while leading complex insurance product implementations. Skilled in stakeholder engagement and strategic planning, leveraging strong analytical abilities to deliver impactful solutions.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Project Manager
Trantor
Chandigarh
10.2021 - 04.2025
- Directed cross-functional teams through complete lifecycle of complex insurance product implementations for major clients like AirBnB, Expedia, Booking, MSC Cruises, etc.
- Drove process innovation initiatives, collaborating with stakeholders to customize workflows and establish SOPs, achieving 50% improvement in efficiency.
- Influenced adoption of Agile practices, enhancing team productivity and flexibility.
- Led retrospectives and process reviews to promote continuous improvement and uphold delivery standards.
Product Manager
ResponseiQ
Mohali
07.2019 - 07.2021
- Led the end-to-end delivery of a complex AI-powered VOIP Call Tracking solution, influencing product strategy through data analysis and achieving a 15% increase in client conversion rates.
- Managed a strategic product launch, optimizing program execution and stakeholder communication to reduce go-to-market time by two months, securing crucial follow-up funding from investors.
- Coached and motivated development and support teams in Scrum/Kanban frameworks, improving feature development efficiency and reducing customer support ticket lead times by 30%.
Business Analyst III
FIS Global
Mohali
04.2018 - 07.2019
- Managed the implementation of complex, cutting-edge lending products for esteemed BFSI institutions, translating strategic business needs into technical requirements.
- Directed the seamless implementation of a comprehensive lending system for a top global bank, effectively managing intricate requirements and cross-functional dependencies.
- Recognized for rapidly mastering SQL to develop and deploy over 100 queries, automating critical customer communication processes and demonstrating strong analytical problem-solving. (Make a Difference Award, Q2 2018)
Senior Business Analyst
Netsmartz
Chandigarh
11.2017 - 04.2018
- Managed the full lifecycle (requirements, development, maintenance) for a strategic B2B pricing portal for the world's largest sea cable owner, engaging client stakeholders throughout the process.
- Planned development activities and led high-impact product demonstrations, influencing client adoption and contributing to project success factors, resulting in a 5% increase in conversion rates.
Business Analyst
Net Solutions
Chandigarh
02.2015 - 11.2017
- Engaged potential clients and partners in pre-sales activities, contributing to closing $2 Million in product deals within six months by effectively communicating value propositions.
- Spearheaded Agile adoption across the organization, influencing multiple functions to embrace new methodologies.
- Led the ideation and delivery of a B2B mobile platform for a major FMCG client and multiple hyper-local delivery platforms.
- Managed the development and delivery of a CXO data dashboard, reducing project escalation rates by 50% through improved transparency and reporting.
Education
Doctorate of Business Administration - Project Management & Generative AI
Swiss School of Business And Management
Geneva, Switzerland06-2025
Bachelor of Technology - Computer Science
Punjab Technical University
Jallandhar, India08-2009
Skills
- Project management and program management
- Complex project leadership
- Project lifecycle oversight
- Driving project execution
- Stakeholder engagement and management
- Cross-functional team leadership
- Influential leadership without authority
- Strategic planning and execution
- Complex problem solving and solutions
- Business acumen in insurance and financial services
- Clear and simplified communication
- Risk management strategies
- Process improvement and optimization
- Process improvement
- Project lifecycle management
- Documentation management
- Stakeholder relations
- Client relations
- Quality assurance
- Requirements gathering and analysis
- Agile methodologies including Scrum, Kanban, SAFe
- SQL proficiency
- Jira and Confluence expertise
- MS Office Suite and MS Project skills
- Data analysis and business intelligence with Power BI
- Insurance domain knowledge
- BFSI and FinTech expertise
- SaaS domain proficiency
Accomplishments
- Employee of the Quarter – Q4 2024, Trantor
- Employee of the Quarter – Q4 2023, Trantor
- Epitome of Team Work – Q4 2019, ResponseiQ
- Make a Difference Award – Q2 2018, FIS Global
- Award of Appreciation for Commitment & Contribution to Project – Q3 2017, Net Solutions
- Award of Appreciation - Winners - Hackathon – Q2 2017, Net Solutions
Certification
- SAFe 4 Certified Agilist - Scaled Agile
- Heart of Agile - Level A - Heart of Agile (Alistair Cockburn)
Volunteer Experience
Volunteer Leader, Agile Network India
Languages
Hindi
First Language
English
Proficient (C2)
C2
References
References available upon request.
Timeline
Lead Project Manager
Trantor
10.2021 - 04.2025
Product Manager
ResponseiQ
07.2019 - 07.2021
Business Analyst III
FIS Global
04.2018 - 07.2019
Senior Business Analyst
Netsmartz
11.2017 - 04.2018
Business Analyst
Net Solutions
02.2015 - 11.2017
Doctorate of Business Administration - Project Management & Generative AI
Swiss School of Business And Management
Bachelor of Technology - Computer Science
Punjab Technical University
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