Years of professional experience
Dipesh Patel
Assistant Manager - Data Operations
Pune,MH
Summary
Results-driven professional with over 10 years of experience in healthcare data exchange, specializing in provider, payer, and life sciences data analytics solutions. Demonstrated ability to optimize operational efficiency, drive customer satisfaction, and lead cross-functional teams. Proven skills in managing schedules, resources, and large-scale data operations. Highly skilled in implementing process improvements and strategic initiatives to enhance performance. Seeking to leverage expertise in organizational leadership and data operations Manager role.
Overview
11
11
10
10
Years of US healthcare domain expertise
3
3
Certifications
4
4
Languages
Work History
Assistant Manager
MRO Corporation
04.2023 - Current
- Lead a team of 30+ data analysts, integration engineers, and senior data-ops leads in delivering healthcare data interoperability solutions for CareFirst BlueCross BlueShield (US Payer).
- Successfully onboard 350+ new clients annually onto the CDXP platform, managing an $8M+ IT portfolio.
- Operationalized large-scale Big Data pipelines, processing petabytes of healthcare data efficiently.
- Enabled access to 10M+ patient medical records from major EHR systems, supporting HEDIS supplemental data, risk adjustment, and care-gap analysis.
- Responsible to ensure validated data streams from ingestion to transmission, supporting HEDIS reporting and other quality programs with 100% compliance.
- Deep expertise in clinical data elements, including Demographics, Diagnoses, Procedures, Medications, Allergies, Vital Signs, Lab & Imaging Results, Orders, Social History, Patient Notes (Unstructured Data), and Care Plans.
- Collaborated with product platform (Exchange Nexus) team to build integrated solutions, driving growth and impact across solution areas, while formulating and leading the development of new data-and-analytics offerings for Healthcare Payers.
- Collaborate cross-functionally with Pre-Sales, Program Directors, Project Managers, Client Account Managers, and the Leadership Board, providing risk identification and mitigation strategies.
- Mentored and upskilled teams, conducted performance evaluations, and fostered a high-impact engineering culture.
Operations Lead
MRO Corporation
04.2021 - 03.2023
- Managed daily operations, ensuring the on-time delivery of high-quality healthcare data to clients while maintaining 95%+ service level adherence.
- Reduced operational costs by 20% through process automation and workflow optimization, driving efficiency across data operations.
- Led efforts to achieve NCQA Data Aggregator Validation (DAV) certification, ensuring compliance with NCQA’s rigorous process, system, and data standards for secure and accurate healthcare data exchange.
- Conducted regular performance assessments, providing constructive feedback and identifying areas for growth and development among team members.
- Recruited and trained 18 new employees in 2022.
Senior Software Engineer
FIGmd
04.2019 - 03.2021
- Automated workflows to streamline data ingestion from multiple EMR vendors across diverse healthcare practices.
- Spearheaded EHR vendor onboarding automation, optimizing data extraction from diverse EHR application databases.
- Established and maintained end-to-end communication with vendor technical teams across different geographic locations to resolve integration issues.
- Collaborated with the PQC (Process, Quality & Compliance) team to define and implement Standard Operating Procedures (SOPs) and best practices, ensuring standardized processes for data validation, cleansing, and reporting to enhance efficiency and accuracy.
Software Engineer
FIGmd
04.2016 - 03.2019
- Led ETL processes to extract, transform, and load (ETL) patient clinical data from various 65+ different EMR/PM systems into the Clinical Data Repository.
- Explored EHR database schemas to develop efficient extraction strategies for structured and unstructured healthcare data.
- Built data mapping frameworks for targeted clinical data elements to support quality and performance reporting.
- Collaborated with clinicians, data engineers, and business analysts to enhance data usability for reporting and analytics.
Associate Software Engineer
FIGmd
06.2014 - 03.2016
- Developed and optimized SQL queries and scripts for efficient data extraction, transformation, and reporting.
- Conducted data mapping, validation, and cleansing to maintain high-quality clinical data submissions.
- Computed and validated 1,460+ cardiology-related clinical data elements based on PINNACLE Registry data dictionary specifications.
- Investigated data anomalies and inconsistencies, working closely with stakeholders to resolve issues.
Education
Bachelor of Engineering - Computer Science
Shivaji University
Kolhapur, India 05.2011 - 05.2014
Skills
SQL, BigQuery, Python
Certification
Generative AI for Healthcare - Google Cloud
Timeline
Generative AI for Healthcare - Google Cloud
04-2025
Using AI to Improve Ops for Your Data Organization
03-2025
Assistant Manager
MRO Corporation
04.2023 - Current
Operations Lead
MRO Corporation
04.2021 - 03.2023
Professional, Academy for Health Care Management (PAHM)
06-2020
Senior Software Engineer
FIGmd
04.2019 - 03.2021
Software Engineer
FIGmd
04.2016 - 03.2019
Associate Software Engineer
FIGmd
06.2014 - 03.2016
Bachelor of Engineering - Computer Science
Shivaji University
05.2011 - 05.2014
Languages
English
Gujarati
Hindi
Marathi
Domain Expertise
- 10+ years working with US healthcare domain clients and payer systems.
- SME in Medical & Pharmacy Claims, EMR, EHR, HIE integrations.
- Extensive knowledge of HEDIS, risk adjustment, care-gap, and quality measure analytics.
Honor Awards
The Achievers Club - Outstanding Performer Award, 09/2024, The recognition for contribution and dedicate efforts for being an outstanding performer.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Honor Awards
The Achievers Club - Outstanding Performer Award, 09/2024, The recognition for contribution and dedicate efforts for being an outstanding performer.
Work Preference
Work Type
Full TimePart TimeContract WorkWork Location
RemoteHybridImportant To Me
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