Summary
Overview
Work History
Education
Skills
IT Skills
Declaration :
Timeline
Hi, I’m

Thejaswini Panabakam

HR Assistant
Thejaswini Panabakam

Summary

Well-qualified HR Assistant with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, employee's and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

5
years of professional experience
6
years of post-secondary education

Work History

Tellus solutions Pvt Ltd
Bangalore

HR Assistant
11.2021 - 04.2023

Job overview

  • In house Recruitment, and employee relations in departments.
  • Sourcing profiles for US IT Requirement.
  • Handling the recruitment process from end to end and developing solutions for the company's hiring needs.
  • Assist with day-to-day operations of the HR functions and duties.
  • Sourcing candidates across Recruitment database, job portals, social media, Employee referrals, etc.
  • Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Partnered with management team to coordinate on-boarding and off-boarding processes.
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Administered compensation, benefits, and performance management systems at direction of supervisor.
  • Created and completed personnel action forms for hires, terminations, title changes and terminations.
  • Handle employee grievances.
  • Conducting Employee engagement activities for employees.
  • Coordinated employee training programs to improve productivity and performance.

Sutherland Global Services
Chennai

Technical Support Associate
01.2020 - 01.2021

Job overview


  • Offered remote support for customers via desktop and assisted with the malware issues.
  • Analyzed issues to identify troubleshooting methods needed for quick remediation.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Monitored system performance to identify potential issues.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
  • Used ticketing systems to manage and process support actions and requests.
  • Translated complex technical issues into digestible language for non-technical users.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Explained security measures in simple terminology to help users understand malware and phishing threats.
  • Identified potential sales and cross-selling opportunities and informed supervisor.
  • Responded promptly to incoming sales leads and requests for technical support.

Aggregate Network Solutions Pvt Ltd
Tirupati

L1 Network Administrator
01.2018 - 09.2019

Job overview

  • Experience in Remote troubleshooting and diagnosis of network connectivity issues .
  • Efficient in communicating with clients, Vendors, ISP’s via Telephone, E-Mail, Skype-Chat.
  • Hands-on experience on BIG IP F5 Load Balancers, Palo Alto Firewalls, Cisco/HP Devices.
  • Experience executing system patches, software version updates, and system backup .
  • Excellent administrative skills on network management & monitoring systems, windows OS & Data Gathering in MS Excel
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Identified and immediately resolved issues with network devices.
  • Monitored system performance and responded to alerts.
  • Creating & implementing Change Requests for OS Upgrades, Whitelisting/Blacklisting requested IP Addresses, to create services/service ports/NAT rules, IPSEC Tunnels, to create/delete Virtual Servers/Pools/Pool Members.
  • Enabling/Disabling Pools/Pool members based on customer requirement, Modifying Connection Limit of VIP's, providing SSH/Telnet access to clients as per Client Demand .
  • Performing basic validations for website redirect issues of various clients under shire & Escalating them to their respective teams

Education

Gems B School
Bangalore

MBA from Human Resources Management
01.2021 - 01.2023

SV College of Engineering
Tirupati

Bachelor of Engineering from Electronics And Communications Engineering
10.2013 - 04.2017

Skills

    Exit Interviews

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IT Skills

  

Networking: Protocols, Cisco Firewalls, Routing, Switching, WAN, LAN,MAN, Windows Admin, System Admin

Java Developer: Java Frontend, Java Backend, Java Full Stack Developer with using Cloud Technologies, SQL,, MYSQL,springboot, AngularJs, ReactJs, Nodejs.

Microsoft Lead Engineer : SaaS, (Plugins, JavaScript, Logic Apps, Azure Functions), Microsoft Azure/Office 365/ Power Platform

Azure DevOps Engineer: Azure AKS, Active Directory, SAML, Azure AD, multi-factor authentication, Git, Jira, Azure DevOps Repos,DNS, firewalls, load balancers.

System Software Engineer : C/C++., python, UI frameworks (QT), AUTOSAR, MISRA 

Declaration :

  

I hereby declare that the details furnished above are true and correct to the best of my knowledge and belief.

Timeline

HR Assistant

Tellus solutions Pvt Ltd
11.2021 - 04.2023

Gems B School

MBA from Human Resources Management
01.2021 - 01.2023

Technical Support Associate

Sutherland Global Services
01.2020 - 01.2021

L1 Network Administrator

Aggregate Network Solutions Pvt Ltd
01.2018 - 09.2019

SV College of Engineering

Bachelor of Engineering from Electronics And Communications Engineering
10.2013 - 04.2017

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Thejaswini PanabakamHR Assistant