Versatile Business Head with exceptional business sense and in-depth understanding of saas operations, best practices and strategies. Offering 13 years of progressive experience in education sector
Experienced in setting, monitoring and managing strategic and tactical business plans focused on enabling sustained growth, improving operations and maximizing profits. Big-picture thinker with a good eye for overhauling processes and program operations.
Overview
12
12
years of professional experience
Work History
Business Head- South
Britannica Education India Pvt Ltd.,
11.2024 - Current
Launched and established the brand in the South India territory.
Developed and implemented successful strategies for building company sales.
Established and managed monthly, quarterly and yearly sales plans.
Streamlined costs through proactive examination and improvement of operations.
Hired, mentored, and groomed teams to effectively position the brand.
Handling High Network Clients
Able to crack prominent HNC clients in short span of time
Built strong relationships with educational institutions and managed key client accounts.
Developed sales strategies aligned with company goals, maximizing market penetration.
Zonal Head-South
Infinity Learn by Sri Chaitanya
01.2024 - 11.2024
Establish the market for B2B SIP program in the southern market.
Responsible for driving sales, strategic account management, and retention by owning the zone responsibility, planning, and executing the business objectives.
Is responsible for aligning objectives set by senior leadership, the company strategy, and the annual business plan.
Effectively lead sales team through goal setting, plan development, coaching, and support to meet and exceed sales targets and revenue targets.
Oversee the hiring, development, and mentoring of sales staff.
Collaborate with the Implementation teams to deliver successful client engagements.
Deliver weekly, monthly, quarterly, and annual forecasts and detailed pipeline reports to the Sales Head.
Gather Institute/client feedback on current and prospective needs to collaborate with the Academic/Content and development team.
Actively participate and represent the organization in Leadership Meets & Seminars to build the organization's brand in the Region.
Develop and execute a marketing plan to drive growth for the region.
Form strategic relationships with clients, demonstrating influence to ensure first-class relationships are established to maximize business opportunities.
Associate Director-Customer Success,EX-RKAM
Teachmint Technologies Pvt Ltd
04.2022 - 12.2023
Pivot played a role in establishing a customer success team with product specialists, catering services to around 1,200 clients PAN India.
Responsible for timely onboarding, cross sell, upsell, and retention.
Has solved the complexity of onboarding on time.
Prepared detailed reports, highlighting current business trends, and future projections.
Resolved customer complaints quickly and efficiently by liaising with relevant departments.
Organized monthly team meetings to review progress against set objectives.
Built and maintained high-performing teams by identifying top talent and focusing on growth and development, while coaching and mentoring.
Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
Increased revenue by streamlining operations.
Reviewed financial reports to identify potential issues, cost-saving opportunities, and significant departures from the budget. Have taken hard calls as per the situation.
Achieved conversion of around 70% for 2022-23 from South India with a total of 600 accounts.
Stood at the top with the highest ARR ticket size PAN India, with a 50% upsell.
Handles team size of 50+ with direct reporting of cluster heads
Impacted around 300k students.
Regional Manager,Karnataka- Enterprise Sales
Leadership Boulevard Pvt Ltd
05.2021 - 04.2022
Be the front face of the company in handling only High Network clients and onboarding them
Use SPIN technique to present the product during demos to offer effective solution to the client
Act as a solution consultant to understand and offer the right solution, proposal, negotiate close and handover to KAM team
Works with the Account Management team to ensure timely handoff of sold accounts for ongoing management and retention
Coordinate with cross functional departments to ensure things on track
Been the National topper in the enterprise sales team with in few months of joining
Generated overall revenue of 9cr with the team
Highest ticket size of 45L
Impacted student count 33k
State Head(KA,AP&TG),EX-RM
Edfora Infotech Pvt Ltd
11.2019 - 04.2021
Played a huge role in setting up a business in southern India by hiring fresh Relationship and Customer Success teams from scratch.
Grooming the team on competition and benefits of our SAAS applications integrated with Watson and AWS hosting benefits.
Interacted with customers both offline and online to give sales presentations, negotiate contracts, and promote services.
Remained responsive to changing targets by preparing weekly, monthly, quarterly, and annual sales reports and forecasts.
Developed and implemented effective sales strategies, and led zone-wide sales team members to achieve sales targets.
Held one-on-one meeting with Regional Managers to identify selling hurdles and offered insights, including technical aspects of the software, into how best to remedy such issues.
First to get sale of the platform across PAN India.
Has created a client base of 50+ during covid which generated revenue of 7cr
Sr.Area Manager
Next Education India Pvt Ltd
04.2013 - 10.2019
Responsible for expansion of business in new territory allotted by hiring additional resources
Increased the business over 200% by creating footprint in many districts
Managed a team of business development managers in Bangalore and other districts of Karnataka.
Extensively used CRM for about to track the performance and define the strategies to reach the goal
Recruited and groomed sales people for the team and mentored/coached them on the field
Managed customer relationship, complaints and escalations.
Handling a big portfolio of products and was responsible for strategizing sales plans.
Created X-selling & upselling strategies to existing clients along with getting business from new clients.
Perform special projects and act upon long-term business building opportunities as assigned
Conduct sales staff meetings
Consistent in achieving overall target through sale of multiple products in the portfolio
Generated average Y-O-Y revenue of INR 7 crores and acquired 100+ clients during my stint with the organization
Qualified for consecutive 3yrs for international trip for being as star performer of the company
First to do sales of SAAS based platforms ERP and LMS in south India.
Education
MBA - Marketing And HR
M S Ramaiah Institute of Management
2013
Bachelor of Technology - Computer Science Engineering
Kuppam Engineering College,JNTU
2010
Skills
Peoples Management
Teamwork and Collaboration
Customer Relations
Interpersonal Communication
Problem-Solving
Analytical and Critical Thinking
Business planning
Consultative selling
Strategy
Budget development
Accomplishments
Consistent top performer PAN India and qualified for three international trips at NEXT EDUCATION INDIA Pvt Ltd.,
National topper in enterprise sales segment at LEAD
Led the zone as top performer with highest conversion and highest ARR value at Teachmint
Languages
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
Telugu
Advanced (C1)
C1
Kannada
Elementary (A2)
A2
Timeline
Business Head- South
Britannica Education India Pvt Ltd.,
11.2024 - Current
Zonal Head-South
Infinity Learn by Sri Chaitanya
01.2024 - 11.2024
Associate Director-Customer Success,EX-RKAM
Teachmint Technologies Pvt Ltd
04.2022 - 12.2023
Regional Manager,Karnataka- Enterprise Sales
Leadership Boulevard Pvt Ltd
05.2021 - 04.2022
State Head(KA,AP&TG),EX-RM
Edfora Infotech Pvt Ltd
11.2019 - 04.2021
Sr.Area Manager
Next Education India Pvt Ltd
04.2013 - 10.2019
Bachelor of Technology - Computer Science Engineering
Senior Area Sales Officer at Indiannica Learning Private Limited (Formerly Known As Encyclopaedia Britannica India Private Ltd)Senior Area Sales Officer at Indiannica Learning Private Limited (Formerly Known As Encyclopaedia Britannica India Private Ltd)
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