Altamash Khan Baloch
Mumbai
Summary
Hospitality professional dedicated to delivering exceptional customer experiences by setting high standards and exceeding expectations. Skilled in expanding customer base through innovative promotional methods.
Overview
2
2
years of professional experience
Work History
Intern
Trident Bandra Kurla
Mumbai
07.2023 - 08.2023
- Provided customer service to ensure satisfaction throughout their dining experience.
- Assisted with check-in and check-out of hotel guests.
- Cleaned guest rooms, including vacuuming carpets and dusting furniture.
Lead Barista
Le Flamington
Pune
03.2021 - 03.2022
- Collaborated with senior leadership to formulate cutting-edge tactics for maximizing revenue and profits.
- Resolved all customer complaints in a courteous and efficient manner showcasing exceptional problem-solving skills.
- Forged profitable relationships with customers, showcasing excellent understanding of products while building amiability through friendly conversations.
Education
HSC - Science
AKI's Poona College
Camp, Pune05-2021
IGCSE - (High School)
TreeHouse High School
Kondhwa, Pune05-2019
Skills
- Sales expertise
- Inventory Management
- Exceptional customer service
- Espresso machine operation
- Professional Demeanor
- Team Leadership
- Coffee expertise
- Up-selling
- Food Safety Regulations
- Food inspection
Timeline
Intern
Trident Bandra Kurla
07.2023 - 08.2023
Lead Barista
Le Flamington
03.2021 - 03.2022
HSC - Science
AKI's Poona College
IGCSE - (High School)
TreeHouse High School
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