THELKAR SHIREESHA
Summary
Systems engineer with over 2 years of experience in software development and technical support. Proven ability to troubleshoot and debug technical systems, backed by a Bachelor’s degree in Electronics and Communication Engineering. Possesses knowledge and experience in system administration, operating systems, networking, and deployment pipelines. Eager to contribute to a dynamic environment that values expertise in DevOps, Container Orchestration Management, and Configuration Management.
Overview
2
2
years of professional experience
1
1
Certificate
Work History
Systems Engineer
Tata Consultancy Services
01.2022 - Current
- Worked in a dynamic, multi-tasked environment and maintaining Enterprise's Single Sign-On services which provides secure authentication and authorization to 300+ applications
- Provided comprehensive technical support for incoming tickets, troubleshooting tasks, and resolving issues across multiple products and services
- Generated system and support status reports for proactive issue resolution
- Worked on improving system performance, resulting in a 20% increase in system uptime
- Implemented IT infrastructure upgrades, ensuring minimal downtime during the transition process.
- Developed and maintained system documentation, resulting in a 50% reduction in issue resolution time and taking responsibility for end to end activity.
Education
Bachelor of Technology - Electronics And Communication Engineering
Dr. K.V.S.W College of Engineering
Kurnool, India06.2021
Skills
- Containerization: Docker, Kubernetes
- Cloud Platforms: AWS, Azure, Google Cloud
- Infrastructure as Code: CloudFormation, Terraform
- Root Cause Analysis
- Technical Support, Troubleshooting
- Operating Systems: Linux, Unix, Windows
- DevOps/Deployment: Git, SCM, Chef, Puppet, Jenkins, Ansible
- Programming/Scripting Languages: Python, UNIX Shell
- Source and Version Control: Git, GitHub
- Deployment Lifecycles: Blue/Green, Rolling Deployments
- Testing and Debugging
- Amazon Web Services
Certification
- Microsoft Certified: Azure Fundamentals
- Google Cloud Certified Associate Cloud Engineer
- DevOps Certification - Frontline Edutech Private Limited (2023)
Languages
English
Hindi
Telugu
Timeline
Systems Engineer
Tata Consultancy Services
01.2022 - Current
Bachelor of Technology - Electronics And Communication Engineering
Dr. K.V.S.W College of Engineering
Title
DevOps Engineer | Systems Engineer
Awards
Best Team Award for appreciation of my contribution to TCS - May 2023
Title
DevOps Engineer | Systems Engineer
Awards
Best Team Award for appreciation of my contribution to TCS - May 2023
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