Summary
Overview
Work History
Education
Skills
Certification
Projects
Languages
Timeline
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Thellagorla Ramgopi

Thellagorla Ramgopi

HYDERABAD

Summary

Results-driven data analyst with experience at XYZ Corp, leveraging SQL and Python for impactful exploratory data analysis. Demonstrated creativity and collaboration in developing regression models that improved decision-making processes by 30%. Adept at utilizing tools like Tableau and Scikit Learn to deliver actionable insights and enhance team performance.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Software Developer

08.2024 - 02.2025
  • Software Developer with 6 Months of experience in Python development
  • Skilled in building web applications Python and working with databases like PostgreSQL Passionate about writing clean, scalable, and efficient code

Technical Support Engineer

08.2024 - 02.2025
  • A Technical Support Engineer (Tech Support Engineer) is responsible for troubleshooting and resolving technical issues faced by customers or internal users
  • They work with hardware, software, networks, and IT systems to provide solutions, ensuring smooth operations
  • Key Responsibilities of a Technical Support Engineer
  • Troubleshooting & Issue Resolution
  • Diagnosing software, hardware, and network issues
  • Providing step-by-step solutions to customers via phone, email, or chat
  • Logging and tracking issues in ticketing systems like Jira or ServiceNow
  • Customer Support & Communication
  • Assisting clients in understanding and using the product
  • Escalating complex issues to higher-level engineers or development teams
  • Writing technical documentation, FAQs, and guides for users
  • System & Network Support
  • Configuring and maintaining computer systems, networks, and applications
  • Analysing system logs to detect and prevent potential issues
  • Providing support for cloud-based applications, databases, and security protocols
  • Software & Application Support
  • Debugging software errors and compatibility issues
  • Installing, updating, and configuring software
  • Working with APIs, databases, and third-party integrations
  • Testing & Optimization

Education

B. Tech - Computer Science Engineering

Bharath Institute of Higher Education and Research
01.2023

12th Std -

The Resonance Junior college
Khammam
01.2019

10th Std -

Ravindra Bharathi International High school
Ammapeta
01.2017

Skills

  • SQL
  • Python
  • Exploratory Data Analysis
  • Regression
  • Classification
  • Data cleaning
  • NumPy
  • Pandas
  • Seaborn
  • Matplotlib
  • Scikit Learn
  • Ms Excel
  • Ms Tools
  • Tableau
  • Creativity
  • Collaboration
  • Emotional Intelligence
  • Teamwork
  • Organization and Time Management
  • Flexible and Adaptability
  • Decision-Making
  • Planning and Coordination

Certification

Introduction to Artificial Intelligence by Great Learning

Projects

MINOR PROJECT: Prediction of Network Attacks Using Supervised Machine Learning Technique, It has proposed an approach to develop efficient IDS by using the principal component analysis (PCA) and the random forest classification algorithm. Where the PCA will help to organize the dataset by reducing the dimensionality of the dataset and the random forest will help in classification., MACHINE LEARNING WITH PYTHON MAJOR PROJECT: Fake News Detection, It is important to know whether the news we listened is true of false. So, we have built a machine to tell it. We help the machine by feeding previous knowledge regarding that topic.

Languages

  • English
  • Telugu

Timeline

Software Developer

08.2024 - 02.2025

Technical Support Engineer

08.2024 - 02.2025

B. Tech - Computer Science Engineering

Bharath Institute of Higher Education and Research

12th Std -

The Resonance Junior college

10th Std -

Ravindra Bharathi International High school
Thellagorla Ramgopi