Customer Service Representative
Concentrix Daksh Services India Private Limited
12.2017 - 10.2018
Thenmozhi Senthil
DATA SCIENTIST ASSOCIATE
Chennai,TN
Timeline
Bachelor of Engineering - Electronics And Instrumentation Engineering
Madha Engineering College
08.2011 - 05.2015
Work Preference
Work Type
Full TimePart TimeInternshipContract WorkLocation Preference
On-SiteRemoteHybridImportant To Me
Career advancementPersonal development programsWork-life balanceWork from home optionCompany CultureTeam Building / Company RetreatsWork History
Customer Service Representative
Concentrix Daksh Services India Private Limited
12.2017 - 10.2018
- Resolved customer inquiries efficiently through multi-channel support, enhancing overall satisfaction.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Education
Bachelor of Engineering - Electronics And Instrumentation Engineering
Madha Engineering College
Kundrathur, Chennai 08.2011 - 05.2015
Skills
Machine learning
Statistical analysis
SQL databases
Scikit-learn
Natural language processing
Neural networks
Computer Vision
Deep Learning
Python programming
Sentiment analysis
Feature engineering
Anomaly detection
Analytical thinking
Problem-solving
Teamwork and collaboration
Summary
Detail-oriented Data Science enthusiast with a B.E background and brief experience in customer service. Recently completed a Data Science course driven by strong interest in analytics and technology. Skilled in Python, SQL, Machine Learning, Deep Learning, and data visualization. Hands-on experience in data preprocessing, EDA, model building, and developing interactive dashboards. A quick learner with strong analytical and problem-solving abilities, seeking opportunities to apply my technical skills to real-world projects.
Certification
IIT-M Advanced Professional Programming and HCL GUVI Master Data Science. JUN 2025-SEP 2025
Advanced Data Visualization Using POWERBI HCL GUVI
PYTHON- HCL GUVI
Languages
English
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)