Thennarasan R
Assist General Manager - Corporate Relations
Chennai,TN
Summary
Experienced and effective Business Development Manager bringing forth valuable industry experience and a passion for management. Results oriented with a proven track record of improving the market position of a company and maximizing opportunities for financial growth. Adept in analytical thinking, strategic planning, leadership, and building strong relationships with business partners.
Overview
18
18
years of professional experience
Work History
Assistant General Manager – Corporate Relationship
Dr.Rela Institute of Technologies
12.2019 - Current
- Building positive relationships with customers
- Assisting with generating new business
- Identifying opportunities for greater profits
- Understand customer needs and develop plans to address them
- Identify key staff in client companies to cultivate profitable relationships
- Resolve customer complaints quickly and effectively
- Aim to preserve customers and renew contracts
- Approach potential customers to establish relationships
- Gain solid knowledge of competitors
- Problem-solving attitude
- Excellent communication skills
- Aptitude for fostering positive relationships
- Teamwork and leadership skills
- Customer-oriented mindset
- Contacting potential clients to establish rapport and arrange meetings
- Planning and overseeing new marketing initiatives
- Researching organizations and individuals to find new opportunities
- Increasing the value of current customers while attracting new ones
- Finding and developing new markets and improving sales
- Attending conferences, meetings, and industry events
- Developing quotes and proposals for clients
- Developing goals for the development team and business growth and ensuring they are met
- Training personnel and helping team members develop their skills.
Manager – Provider Management
UnitedHealth Group, UHG
04.2015 - 11.2019
- Expansion of Network Hospitals across region and Tariffing
- Implementation of Tripartite MOU as per guidelines of IRDAI
- Implementation of GIPSA Preferred Provider Network Hospitals across the region
- Regular monitoring of Tariff Deviations and implementation of Tariff as per agreed MOU
- Negotiations on real time cases (Savings) Non-Tariff procedure and maintain annual inflation in average claim cost (Claim amount and paid amount) under 3%
- Early Payment discount of top network hospitals and implementation
- Payment related issue – Regular follow-up with respective team and insurance company for speed-up payments to network hospitals
- Monitoring Short payments repository for the region with reconciliation, liaise with HO team to close and minimize liabilities
- Procuring the No due certificate from Utilized hospitals on every financial year
- Maintaining 100% accuracy in details uploaded in system, perform period checks to maintain the quality
- Publishing MIS to network with payment reconciliation
- Provider Categorization with hospital grading
- Regular follow-up with network hospitals to procuring Credit bills within a TAT for further processing of payment
- Maintaining the relationship with all providers with CXO Level
- Maintain and track key indicators for networking in the region, performing monthly analysis and publishing report to management along with recommendations
- Risk Management
- Implementation of case investigation across PAN India on regular basis
- Publishing weekly and monthly report to management with findings and actionable
- Data analysis of claims flow and finding the triggers for investigations
- Non TPA Business
- Empanelment of Diagnostic Centre across the region and expansion of network spread in all cities
- Implementation of Tariffing as per agreed MOU
- Tie-up with Diagnostic centres for corporate Annual Health check-up
- Mystery Shopping & Auditing with Diagnostic Centres to maintain the quality
- Payment reconciliation with Diagnostic Centre and getting No due certificates
- Implementation of Annual Health Check-Ups for corporates
- Wellness Activities
- Conducting Wellness activities like Onsite Health camp and Health Talk to our Corporates Eg CTS, Microsoft, RBS, Boagwarner and JPMC.
Team Leader – Medical Services ( Network Hospitals)
Vidal Healthcare Institute – Chennai, India
07.2010 - 02.2015
- Expansion of Network Hospital across the region of Tamilnadu
- Implementation of Tariffing with negotiations and renewals
- Conducting the infrastructure auditing and medical auditing with networks to maintain the quality
- Negotiations of real time cases on medical management and tariffed procedure cases
- Regular monitoring on Bills pending and maintaining the targets
- Payment reconciliations with network hospitals and Providing the MIS report on regular basis
- Conducting Medical auditing with Network Hospital to maintain the quality of the service
- GIPSA PPN
- Expansion of Network Hospitals across Chennai and Coimbatore region under GIPSA Preferred Provider Network as per guidelines by Nodal Insurer
- Tariff Negotiations and implementation under GIPSA Preferred Provider Network
- Execution of Tripartite MOU with all PPN Hospitals
- Conducting meeting with all TPA for PPN related issues
- Regular Monitoring on GIPSA PPN and submitting MIS report to Nodal Insurer.
Executive – Provider Management & Administrator
Family Healthplan TPA LTD – Chennai, India
07.2006 - 02.2010
- Provider Management across the region
- Empanelment of Hospitals
- Tariff Negotiations and implementation
- Handling international client and arranging cashless facility
- Handling Operations related issues
- Coordinating float fund and service fees.
Education
Master of Business Administration - International Business
Pondicherry University
Chennai, IndiaBachelors of Commerce - undefined
Madras University
Chennai, IndiaSkills
Adaptive and Flexible
Critical thinking and Decision making
Excellent verbal and written communication
Team building
Relationship development
Collaboration leadership
Social media platform integration
Docusign & MS Office tools
Timeline
Assistant General Manager – Corporate Relationship
Dr.Rela Institute of Technologies
12.2019 - Current
Manager – Provider Management
UnitedHealth Group, UHG
04.2015 - 11.2019
Team Leader – Medical Services ( Network Hospitals)
Vidal Healthcare Institute – Chennai, India
07.2010 - 02.2015
Executive – Provider Management & Administrator
Family Healthplan TPA LTD – Chennai, India
07.2006 - 02.2010
Master of Business Administration - International Business
Pondicherry University
Bachelors of Commerce - undefined
Madras University