Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Generic

Theodore King

Columbus,IN

Summary

With a proven track record at Comcast, Xfinity, I excel in customer service and cable installation, showcasing my ability to enhance client satisfaction and loyalty. Leveraging hand tool proficiency and exceptional problem-solving skills, I've significantly reduced service call-backs, demonstrating a commitment to quality and efficiency in every task.

Reliable and dedicated individual with strong sense of responsibility and punctuality. Possesses thorough knowledge of local routes and traffic regulations, coupled with excellent vehicle maintenance skills. Committed to ensuring timely and safe transportation, contributing to overall operational efficiency.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Overview

40
40
years of professional experience

Work History

Driver

RWT
07.2024 - Current
  • Test driving heavy EQ.
  • Reporting all issues found.
  • Daily clean-up of EQ.

Driver

Lyft
08.2023 - 06.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.

CATV Installer

Comcast, Xfinity
11.2000 - 08.2023
  • Maintained a clean and organized work environment, adhering to safety protocols and promoting overall efficiency within the team.
  • Collaborated effectively with team members to complete large-scale installation projects in a timely manner.
  • Utilized strong communication skills to explain technical concepts in layman''s terms, fostering trust and confidence with clients during the installation process.
  • Completed installations within specified timeframes, ensuring minimal disruption to customers'' daily routines.
  • Ensured quality control by performing thorough system tests after each installation, identifying potential issues before they became problems for customers.
  • Maintained proper safety standards while working with electrical components and climbing ladders, reducing the risk of accidents on the job.
  • Assisted in training new hires on company policies and procedures as well as standard installation practices, contributing to a strong team dynamic within the workplace.
  • Stayed up-to-date on industry advancements by attending regular training sessions, enhancing technical skills necessary for success in the role.
  • Educated customers on the use and maintenance of their CATV systems, increasing overall satisfaction levels and brand loyalty.
  • Efficiently managed inventory of tools and equipment required for successful installations, minimizing downtime between jobs.
  • Reduced service call-backs by thoroughly troubleshooting and resolving CATV issues during initial visits.
  • Improved customer retention rates by addressing concerns promptly and professionally, fostering positive relationships with clients.

Restaurant Worker

Village Inn
12.1999 - 11.2000
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.
  • Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
  • Developed strong rapport with regular customers, contributing to increased repeat business.

CNC Machine Operator

Abeyant, Inc.
04.1998 - 08.2000
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.

CNC Lathe Operator

DAN MARQUES CO., INC.
08.1997 - 04.1998
  • Maintained a clean and organized workspace, contributing to an efficient work environment and promoting team collaboration.
  • Streamlined workflow processes, optimizing the use of available resources for maximum productivity.
  • Identified and replaced broken or worn tools and made tool offsets.
  • Prepared and set up machine systems for daily operation and adhered to production goals.

CNC Machine Operator

Excel Tool INC
09.1994 - 06.1997
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.
  • Monitored machines during operation to make adjustments when necessary and produce quality parts.

Retail Worker

Kmart
06.1985 - 09.1994
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Demonstrated strong communication skills when collaborating with fellow employees or assisting customers with inquiries or concerns.
  • Maintained a clean and organized sales floor, enhancing the overall shopping experience for customers.
  • Enhanced customer satisfaction by providing personalized assistance and product recommendations.
  • Assisted in training new employees on store policies and procedures, contributing to a cohesive team environment.
  • Participated in regular inventory counts, allowing for accurate record-keeping and better decision-making regarding merchandise ordering.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.

Fast Food Worker

Hardie's
04.1985 - 06.1985
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.

Education

High School Diploma -

Hope Christian Acd.
Tucson, AZ

Skills

  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Problem-solving
  • Safe driving practices
  • Retail Sales Experience
  • Hand tool proficiency
  • Network connectivity
  • System testing
  • Equipment configuration
  • Cable installation
  • Signal troubleshooting

Accomplishments

  • Achieved Regional Awards through effectively helping with Pre-call system revamp @ Xfinity.

Interests

Audio Video livestreaming

Timeline

Driver

RWT
07.2024 - Current

Driver

Lyft
08.2023 - 06.2024

CATV Installer

Comcast, Xfinity
11.2000 - 08.2023

Restaurant Worker

Village Inn
12.1999 - 11.2000

CNC Machine Operator

Abeyant, Inc.
04.1998 - 08.2000

CNC Lathe Operator

DAN MARQUES CO., INC.
08.1997 - 04.1998

CNC Machine Operator

Excel Tool INC
09.1994 - 06.1997

Retail Worker

Kmart
06.1985 - 09.1994

Fast Food Worker

Hardie's
04.1985 - 06.1985

High School Diploma -

Hope Christian Acd.

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Theodore King