Thilak Kumar
Bengaluru
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Dispatch Coordinator
BLUE DART
Bengaluru
08.2020 - 03.2024
- Coordinated and monitored daily delivery routes to ensure timely completion.
- Supervised and managed a team of outbound customer service representatives to ensure daily goals were met.
- Managed daily delivery and work schedules to maximize coverage.
- Provided customer service support by responding to inquiries, resolving issues, and providing updates on shipments.
- Assigned deliveries to drivers according to their availability and route optimization guidelines.
- Prepared shipping documents such as bills of lading, invoices, packing slips.
- Determined most cost-effective methods for transportation of goods based on weight, volume, destination, and urgency of delivery.
- Created reports related to dispatching activities such as fuel usage statistics or number of loads dispatched daily, weekly, monthly.
Education
PUC - Commerce
Swami Vivekananda Pu College
Jigani Bengaluru03-2020
SSLC -
SURYODAYA ENGLISH MEDIUM HIGH SCHOOL
Tirupalya,Bengaluru04-2018
Skills
- Dispatch Recordkeeping
- Paperwork Processing
- Customer Relationship Management
- Workload Management
- Delivery and Shipment Records
- Materials Tracking
Personal Information
- Father's Name: Ramesha K N
- Mother's Name: Hemalatha
- Date of Birth: 31/03/2002
- Adress: Hennagra main road,Jigani, Bengaluru
Areas Of Interest
- Production & Manufacturing
- Warehouse management
- Logistics Department
Languages
- Kannada
- English
- Hindi
- Telugu
Hobbies and Interests
- Playing Games
- Listening music & Bike Riding
Disclaimer
I here by confirm that the information given above is true to the best of my knowledge.
Certification
- Best employee of the year award
Timeline
Dispatch Coordinator
BLUE DART
08.2020 - 03.2024
PUC - Commerce
Swami Vivekananda Pu College
SSLC -
SURYODAYA ENGLISH MEDIUM HIGH SCHOOL
- Best employee of the year award
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