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 Dynamic Senior Technical Support Engineer with proven expertise at IKS Health in delivering exceptional customer service and technical troubleshooting.    Skilled in remote diagnostics and application support, I consistently achieved high-quality scores while training new hires.    I effectively managed critical escalations and ensured seamless IT operations across diverse environments. 

I am an IT professional who is proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Adept at technical troubleshooting and clear communication, I enhanced customer satisfaction and streamlined support processes at ONE INC. My knack for mediation and simultaneous task management led to significant improvements in team efficiency and client relations, showcasing my ability to exceed employer expectations with strategic solutions and empathetic service.

THILAK RAJ

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IT Customer support and technical Support Engineer

Intern

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Diploma - Computers

Diploma In Civil -

Pre University College -

10th -

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IT Customer support and technical Support Engineer

Intern

Diploma - Computers

Diploma In Civil -

Pre University College -

10th -

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