Thirtha A L

• Configured and implemented IT initiatives to produce measurable business value.
• Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
• Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
• Assessed business requirements to forecast annual budgetary operational costs.
• Good understanding of Network Operations, Networking Devices
• Installing, Managing & Troubleshoot In LAN, WAN Including Network Connectivity, Internet Access etc.
• Monitor performance and maintain systems according to requirements.
• Managing inventory of IT hardware and look after repairs and maintenance.
• Responsible to monitor the Servers and all the Hardware appliances are working in good conditions.
• Perform regular checks on the status of server by management console and worked on issue if observed. Worked on Servers RAID configuration.
• Domain, Static IP, AD, DNS, IIS, DHCP Server, Port Forwarding configuration and troubleshooting.
• Responsible for vendor management in case of any HW failure. Timely resolution to avoid SLA breach.
• Provide support for local network issue and also coordinate with ISP in case of WAN link issue.
• Provide quick resolution or else escalate the issue to Senior Technical person in timely manner for any issue reported.

Monitoring engineering processes and products for adherence to company and regulatory standards, practices and ensure they are communicated and implemented within the team.

● Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product with strong analytical and problem solving skills.

● Proficiency in handling day to day line inspection activities in coordination with internal department for smooth business operation.

● An effective communicator and team player with strong analytical, logical, problem solving abilities.

● Ability to interface effectively with all levels of organization and external customers.

● Identify training needs and recommendations to improve Quality and keep tracking of training effectiveness.

● Zest for learning and acquiring knowledge with application of new technologies for continuous process improvements.

• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Served as primary point of contact for support relating to owned solutions and products.
• Explained technical information in clear terms to non-technical individuals to promote better understanding.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.