Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
8
8
years of professional experience
2
2
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Assistant Manager
Infinite Uptime India Pvt Ltd
Ballari
05.2022 - Current
Improved customer satisfaction by addressing and resolving complaints promptly.
Collaborated with management team to develop strategic plans for business growth and improvement.
Understand business objectives, sales & marketing strategy, customer acquisition strategy, customer activation strategy and interact with customers.
Supported to service operations on interpreting predictive models to optimize maintenance.
Perform site visits, ensure Installation of sensors correct and have controlled grip on equipment’s failure mode.
Perform remote vibration analysis on rotating machines, and prepared reports based on it.
Review reports generated by auto diagnostic feature, validate and give feedback to the R&D team for improvement.
Improve and validate auto diagnostics features, identify fault patterns, for quality reports.
Ensure False Positives is less than -10% and False Negatives is less than - 2% to meet SLA.
Go to person in quality issues, field issues and provide corrective actions to improve diagnostics.
Involved in continuous improvement programs, cross-functional project for company progression.
Involved in research of market trends and improve business through various customer acquisition strategy.
Senior Engineer
Aswaratha Condition Monitoring Engineers (ACME)
Hyderabad
02.2016 - 05.2022
Hands on experience in Analysis like Equipment Unbalance, Misalignment, Mechanical Looseness, Bearing failures, Blade Pass-Vane pass, Gears, soft foot & Belt related problems.
Prepared analysis report for action recommendations on equipment’s reliability.
Knowledge in online monitoring system for critical equipment monitoring & closely worked with area maintenance team to resolve equipment issues.
Precision Alignment of Pumps, Compressors, conveyors, engines, fans, roller and ball mills with help of Laser Alignment kit.
Field support on rotating equipment to Maintenance/Operation Departments.
Ensured seamless hand-off of completed projects to operations teams by providing thorough documentation, training sessions, and ongoing support as needed