THIRUNAVUKARASU KRISHNAN
Chennai
Summary
Dynamic automotive professional with extensive experience at Kun Hyundai, excelling in vehicle evaluation and quality assurance. Proven track record in project management and team building, delivering innovative solutions that enhance customer satisfaction. Adept at training development and fostering strong customer relationships, ensuring optimal service delivery and operational efficiency.
Overview
17
17
years of professional experience
4014
4014
years of post-secondary education
1
1
Certification
Work History
Used Car Evaluator
Kun Hyundai
Chennai
02.2025 - 06.2025
- Conducted vehicle evaluations to ensure compliance with quality standards.
- Collaborated with sales teams to provide accurate vehicle assessments.
- Developed detailed reports on vehicle performance and condition.
Executive - Product (Body Shop)
HUE TOUCH TECHNOLOGIES PVT. LTD
Chennai
04.2021 - 02.2023
- Led cross-functional teams to develop innovative technology solutions.
- Managed project timelines and resources to ensure successful delivery.
- Collaborated with stakeholders to align technology strategies with business goals.
Service Manager
ONE STOP SOLUTION FOR ALL YOUR CAR
Bangalore
05.2018 - 03.2021
- Managed daily operations of service department for automotive repairs.
- Supervised staff to ensure quality customer service and satisfaction.
- Coordinated scheduling of vehicle maintenance and repair appointments.
Assistant Manager
DSC HYUNDAI
Chennai
06.2017 - 04.2018
- Managed daily operations of service department to ensure customer satisfaction.
- Supervised team members and provided training on best practices and procedures.
- Coordinated scheduling of technician appointments to optimize workflow efficiency.
Floor Manager
Platinum Motors
Chennai
06.2015 - 05.2017
- Supervised daily operations to ensure efficient workflow and customer satisfaction.
- Trained staff on best practices and company policies for service excellence.
- Managed inventory control and maintained optimal stock levels at the dealership.
Technical Service Advisor
MARJAN MOTORS PVT LTD
Chennai
05.2010 - 06.2015
- Provided expert technical support to customers for automotive products and services.
- Resolved customer inquiries through effective communication and problem-solving skills.
- Collaborated with engineering teams to address product issues and enhance service quality.
Technician
KUN HYUNDAI
Chennai
05.2008 - 04.2010
- Performed routine maintenance on vehicles to ensure optimal performance.
- Diagnosed and repaired mechanical issues using specialized tools and equipment.
- Assisted customers with service inquiries and vehicle operation guidance.
Education
Meenakshi Krishnan Polytechnic College Pammal
Chennai, Tamil NaduKumararaja Muthaiya Higher Secondary School
Chennai, IndiaSkills
- Vehicle evaluation
- Quality standards
- Report writing
- Project management
- Training development
- Customer relationship management
- Quality assurance
- Team building
- Multitasking
- Teamwork
- Software applications
Languages
Tamil
First Language
English
Beginner (A1)
A1
Telugu
Beginner (A1)
A1
Certification
.Undergone H Step1 Technicians from Hyundai - 2009
.Undergone H Step2 Technicians from Hyundai - 2010
.Undergone H Step3 Technicians from Hyundai - 2013
.Undergone Co-Tech from Hyundai -2013
Timeline
Used Car Evaluator
Kun Hyundai
02.2025 - 06.2025
Executive - Product (Body Shop)
HUE TOUCH TECHNOLOGIES PVT. LTD
04.2021 - 02.2023
Service Manager
ONE STOP SOLUTION FOR ALL YOUR CAR
05.2018 - 03.2021
Assistant Manager
DSC HYUNDAI
06.2017 - 04.2018
Floor Manager
Platinum Motors
06.2015 - 05.2017
Technical Service Advisor
MARJAN MOTORS PVT LTD
05.2010 - 06.2015
Technician
KUN HYUNDAI
05.2008 - 04.2010
Meenakshi Krishnan Polytechnic College Pammal
Kumararaja Muthaiya Higher Secondary School