Thirunavukkarasu M
Business Project Manager
Chennai
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.
Overview
15
15
years of professional experience
3
3
years of post-secondary education
4
4
Certificates
Work History
Manager
Tata Consultancy Services
Chennai
01.2021 - Current
- Maintained professional, organized, and safe environment for employees and patrons.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Reviewed daily requirements and forecasts and delegated work for optimal coverage.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
- Communicated with customers and vendors positively with particular attention to problem resolution.
- Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
- Mitigated business risks by working closely with staff members and assessing performance.
- Monitored program compliance by following up on assignments to drive execution.
- Engaged asset owners and other stakeholders to collect information for analysis.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
Agile Champion
Tata Consultancy Services
Chennai
07.2018 - Current
- Evangelized agile as strategic asset of culture and business value, inspiring teams in implementation of new tools and techniques.
- Researched emerging technologies and current trends to stay knowledgeable in methods that could benefit scrum team.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Coached teams in Agile practices and provided necessary training to create positive mindset to Agile methodologies.
- Worked effectively with multiple Scrum teams both internally and off-shore.
- Led sprint reviews and planning meetings to promote full team engagement.
Risk and Fraud Coordinator
Tata Consultancy Services
Chennai
04.2017 - Current
- Analyzed large amounts of data to find patterns of fraud and anomalies.
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity.
- Encouraged stakeholders to approach assessments analytically and offer unique insights to bring new understanding to risk management programs.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Promoted enterprise-level risk management practices and helped instill strong culture focused on protective policies and procedures.
Assistant Manager
Tata consultancy services
Chennai
07.2017 - 12.2020
- Mentored team members to enhance professional development and accountability in workplace.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Team Lead
Tata consultancy Services
Chennai
07.2015 - 06.2017
- Trained new team members by relaying information on company procedures and safety requirements.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Articulated risks and issues to communicate concerns to various levels of management.
- Performed gap analysis to identify areas of improvement.
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
Senior Process Associate
Tata Consultancy services
Chennai
07.2012 - 06.2015
- Met month-end reporting objectives and deadlines.
- Identified modifications to processes and procedures that would promote better efficiency.
- Performed reconciliations to drive accuracy and validity of financial information.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
Business Process Associate
Tata Consultancy Services
Chennai
08.2010 - 06.2012
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Performed data entry operations to update database with customer responses.
- Supervised processes to eliminate weak points or bottlenecks in business operations.
- Assessed business processes and identified ways to boost improvement.
Telecommunication Associate
Gen Sales and Service Ltd
Madurai
06.2008 - 05.2010
- Provided professional services and support in a dynamic work environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Worked effectively in fast-paced environments.
- Gained extensive knowledge in data entry, analysis and reporting.
Education
Bachelor of Science - Computer Science
MK University
Madurai 05.2005 - 05.2008
Skills
Staff Management
Strategic planning
Financial Management
Operations management
Contract Management
Project Management
Trend Analysis
Agile framework understanding
Statistical analysis
Machine learning
Operational analysis
Python
Certification
SAFe Agilist 5.0
Timeline
Leadership : Transcend Delivery Management Certification
03-2023
Manager
Tata Consultancy Services
01.2021 - Current
SAFe Agilist 5.0
08-2020
Leadership : ASCENT Certification
03-2020
Agile Champion
Tata Consultancy Services
07.2018 - Current
Certificate in Business Analysis Advanced
01-2018
Assistant Manager
Tata consultancy services
07.2017 - 12.2020
Risk and Fraud Coordinator
Tata Consultancy Services
04.2017 - Current
Team Lead
Tata consultancy Services
07.2015 - 06.2017
Senior Process Associate
Tata Consultancy services
07.2012 - 06.2015
Business Process Associate
Tata Consultancy Services
08.2010 - 06.2012
Telecommunication Associate
Gen Sales and Service Ltd
06.2008 - 05.2010
Bachelor of Science - Computer Science
MK University
05.2005 - 05.2008