Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Senior Application/production Support Specialist
Capgemini Technology Services India Ltd
Bengalore
04.2020 - 06.2022
Provided technical support for production systems and applications.
Developed and maintained production monitoring scripts.
Performed root cause analysis of system incidents and identified solutions.
Deployed software updates, patches, and hotfixes to production servers.
Configured application settings to optimize system performance.
Documented procedures related to incident resolution activities.
Assisted with troubleshooting network connectivity issues between applications.
Used daily system logs to document production information, discussing issues with management.
Prepared for work to be completed by studying assembly instructions, blueprint specifications and part lists.
Education
Master of Science - Engineering Technology
JNTU University, Anantapur
Anantapur
12-2010
Skills
Network Administration
Scripting Languages
Application support
Continuous integration
Performance Tuning
Incident Management
System monitoring
ITIL Knowledge
SQL Proficiency
Training and mentoring
Good Communication
Teamwork and Communication
Professional Summary
Ø Experienced in working on DevOps/Agileoperations process and tools area (Code review, unit test automation, Build & Release automation, Environment, Service, Incident and Change Management).
Ø Experienced in Cloud automation using AWS Cloud Formation templates.
Ø Extensive experience in using Version control systems includes Subversion (SVN), GIT and GITHUB.
Ø Expertise in using build tools like MAVEN for the building of deployable artifacts such as EAR, WAR, JAR from source code.
Ø Strong experience in working in Linuxenvironment.
Languages
Telugu
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Certification
AWS Certified Cloud Practitioner (CLF)
Accomplishments
South Zonal Cricket Player
Declaration
I hereby declare that the above-mentioned information is correct up to my knowledge and I hear the responsibility for the correctness of the above-mentioned particulars.
Design, Develop and Implementation at Capgemini Technology Services India LimitedDesign, Develop and Implementation at Capgemini Technology Services India Limited
International Client Service Manager at Capgemini Technology Services India LimitedInternational Client Service Manager at Capgemini Technology Services India Limited