Thiruvatta Pothiraj T
Senior Manager - QA /Project Manager /Certified Scrum Master
Tambaram
Summary
Accomplished Senior QA Manager with 18+ years of experience leading high-impact quality assurance initiatives across diverse industries. Proven expertise in project management, end-to-end test strategy development, and driving excellence through AI-powered and automation testing frameworks (Selenium, Cypress, Playwright, TestNG). Adept at aligning QA efforts with business goals to ensure scalable, high-quality software delivery.
Experienced Certified Scrum Master, skilled in Agile methodologies, team coaching, and facilitating seamless collaboration between QA, development, and product teams. Demonstrated success in building and mentoring high-performing QA teams, managing large-scale projects, and consistently delivering results in fast-paced, deadline-driven environments.
Overview
18
18
years of professional experience
50
50
Certification
Work History
Senior QA Assurance Manager
Changepond Technologies Pvt Ltd
01.2011 - Current
Roles & Responsibilities Summary
- Directed comprehensive QA and testing initiatives for large-scale projects, ensuring alignment with business objectives and delivering high-quality software outcomes.
- Developed and implemented robust testing frameworks and quality standards across the software development lifecycle (SDLC).
- Managed test strategies encompassing planning, execution, and defect management to meet stringent quality benchmarks.
- Oversaw automation testing environments, enhancing efficiency and accelerating release cycles.
- Conducted in-depth analysis of test results, providing actionable insights and mitigation strategies to stakeholders.
- Mentored QA team members on automation tools and best practices, fostering a culture of continuous improvement.
- Led cross-functional teams through all phases of the project lifecycle, from requirements gathering to deployment and support.
- Defined clear project objectives and deliverables, ensuring alignment with organizational goals and client expectations.
- Managed project constraints, including scope, time, cost, and quality, to deliver projects on schedule and within budget.
- Facilitated effective communication among stakeholders, resolving conflicts and ensuring cohesive team collaboration.
- Implemented risk management strategies to proactively identify and mitigate potential project risks.
- Utilized project management tools (e.g., Jira, Azure DevOps) to track progress, manage resources, and report on project status. (Project management)
- Built and led high-performing QA and project teams, promoting a culture of excellence and accountability.
- Conducted performance evaluations, provided constructive feedback, and identified opportunities for professional growth.
- Continuously evaluated and refined QA and project management processes to improve efficiency and effectiveness.
- Implemented key performance indicators (KPIs) to monitor progress and identify areas for improvement.
- Ensured compliance with industry standards and regulations, maintaining high-quality deliverables and minimizing risks. (Project manager)
- Identified opportunities for process improvement, leading to increased efficiency within the department.
- Managed cross-functional teams, resulting in smooth operations and successful audits.
Software Test Engineer
Zero Soft Technologies
01.2010 - 01.2011
- Performed regression testing and provided feedback to the development team.
- Oversaw regression test automation for multiple applications.
- Created usability testing scenarios for effective assessment.
- Enhanced test cases to improve manual testing outcomes.
- Resolved identified issues to streamline testing processes.
Software Test Engineer
Mani India Technologies
01.2007 - 01.2010
- Reviewed and analyzed product backlogs and user stories during sprint planning.
- Created test cases derived from user stories and business needs.
- Collaborated with business and technology stakeholders to evaluate intricate processes.
- Documented defects while determining their severity and priority.
- Investigated systemic defects affecting software performance.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
Education
Master of Computer Application - Computer Applications
Madurai Kamaraj University
Master of Business Administration -
Madurai Kamaraj University
Master of Philosophy - Computer Science
Periyar University
Skills
- Testing & Quality Assurance Management
- Automation testing
- GitHub Copilot
- Jmeter
- Azure Devops
- LoadRunner
- Selenium
- TestRail
- JIRA
- Analytical & Strategic Thinking
- Process Optimization & Continuous Improvement
- Testing Governance
- Leadership & Governance
- Agile Methodologies
- Resource Allocation
- Risk Management
- SOW preparation
- Project & Program Management
- Database Testing & Mobile Testing
- UAT Testing
- System Functional Testing
- Test Strategies & Test Plans & Test Cases
- Testing & Quality Assurance Management
- Agile & Scrum Framework Expertise
- Facilitation & Servant Leadership
- Team Coaching & Mentoring
- Conflict Resolution & Communication
- Stakeholder Management
Certification
- Mini MBA – Project Management, Mini MBA focused on Project Management from a reputable institution.
- Team Building and Management, Course on Team Building and Management from a prestigious business school.
- ISTQB Certified Test Manager, Certification in Test Management from the International Software Testing Qualifications Board.
- Agile Scrum Master, Certification as an Agile Scrum Master from the Scrum Alliance.
- Prince 2 Practitioner, Practitioner level certification in PRINCE2 project management methodology.
- Lean Six Sigma Green Belt, Certification in Lean Six Sigma at the Green Belt level.
- Certified Salesforce Administrator, Certification as a Salesforce Administrator, demonstrating expertise in Salesforce management.
- Azure Administrator, Certification in Azure Administration, indicating proficiency in managing Azure services.
- 500 Plus Certification, All the Certification Details on LinkedIn Profile.
Personal Information
Accomplishments
Presented Paper in the International Conference
Best Student of the Year in the Secondary School at 1999
Best Student of the Year in the College 2002
Major Projects Handled
- Asset Management System, Development and management of a comprehensive Asset Management system to streamline asset tracking and reporting.
- Inchcape Shipping Services, Implementation and optimization of shipping solutions for Inchcape Shipping Services to enhance logistics efficiency.
- World Vision Canada, Collaboration with World Vision Canada for implementing impactful projects in the non-profit sector.
- Avolta, Involvement in retail domain projects for Avolta aimed at optimizing customer experience and service delivery.
- Commercial Loan Originated System, Development of a comprehensive commercial loan origination system to streamline banking processes.
- Examiner Management System, Designed and developed an examiner management system to enhance educational administration.
- Roger, Involvement in supply chain management projects aimed at improving operational efficiency.
- The MDU, Engaged in developing insurance domain solutions for The MDU to enhance service delivery.
- Avant, Contributed to various projects within the insurance domain for Avant to improve customer service.
- High Point Solution, Involved in developing solutions for the pharmaceutical sector with High Point Solution to enhance health services.
- Cannacord, Worked on various finance advisory projects with Cannacord aimed at providing expert financial guidance.
- Drawbridge, Developed cybersecurity solutions for Drawbridge to enhance protective measures against digital threats.
Timeline
Senior QA Assurance Manager
Changepond Technologies Pvt Ltd
01.2011 - Current
Software Test Engineer
Zero Soft Technologies
01.2010 - 01.2011
Software Test Engineer
Mani India Technologies
01.2007 - 01.2010
Master of Computer Application - Computer Applications
Madurai Kamaraj University
Master of Business Administration -
Madurai Kamaraj University
Master of Philosophy - Computer Science
Periyar University
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