Joseph Santiago
Fort Wayne
Overview
7
7
years of professional experience
Work History
Sales Representative
Zenith Innovations
11.2025 - 12.2025
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Contributed to team objectives in fast-paced environment.
- Informed customers of promotions to increase sales productivity and volume.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Presented professional image consistent with company's brand values.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
Depositing Operator / Data Analyst
Cargill Cocoa & Chocolate
10.2021 - 05.2025
- Data Collection (Paperwork / Microsoft Excel & Teams)
- Product Sampling Analysis
- Quality Control
- Heavy Machine Operation and Repairs
- Problem solving
- Trained/managed new employees in the same department
Material Handler
American Eagle Outfitters
07.2020 - 09.2021
- Packing & Sorting products
- Heavy Machine Operation and Repairs
- Quality Control
Packaging Operator
Gonella Frozen Products
09.2018 - 07.2020
- Packaging products
- Heavy Machine Operation and Repairs
- Quality Control
Education
Highschool Diploma -
Hazleton Area Highschool
Hazleton, PA05.2015
Skills
- Management
- Sales
- Excellent communication
- Inventory management
- Microsoft Office
- Tech savvy
- Leadership
- Data entry
- Excellent problem solving
LANGUAGE
English - Native
Timeline
Sales Representative
Zenith Innovations
11.2025 - 12.2025
Depositing Operator / Data Analyst
Cargill Cocoa & Chocolate
10.2021 - 05.2025
Material Handler
American Eagle Outfitters
07.2020 - 09.2021
Packaging Operator
Gonella Frozen Products
09.2018 - 07.2020
Highschool Diploma -
Hazleton Area Highschool