Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
THIYAGARAJAN T

THIYAGARAJAN T

CHENNAI

Summary

Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.

Overview

11
11
years of professional experience

Work History

Operations Manager

PRR CARGO EXPRESS
Chennai
08.2024 - Current
  • Maintained records of freight costs, delivery times, and inventory levels to ensure efficient operations.
  • Assisted with the development of new transportation routes that would reduce overall costs.
  • Monitored shipment progress and provided timely updates to customers regarding arrivals or delays.
  • Coordinated transportation logistics for multiple shipments across various carriers and modes of transport.
  • Created transportation plans that optimized cost savings while meeting customer expectations on time delivery.
  • Developed relationships with vendors and carriers to negotiate competitive rates for shipping services.
  • Collaborated with warehouse staff to optimize load planning processes and maximize efficiency.

Operation Asst. Manager

STARWHEELS LOGISITCS - CHENNAI
Chennai
08.2018 - 07.2024

· Handling drivers, working with 24/7 planning and resolving the problems.

· Deploying the vehicle and tracking the delivery status.

· Field service and field auditing in route.

· Maintaining vehicles service history, Millage report, and Vendor payment data.

· Coordinate with warehouse team and schedule loading and unloading of shipments.

· Responsible for all dispatch, routing and tracking of pickup and drop vehicles.

· Daily check, Fuel maintains, vehicle audit, driver regular briefing.

· Hiring new drivers and checking the background verification.

· Identify Truck defects, in HCV LCV and their route causes .Identification of Mechanical Defects in HCV AND LCV which can cause any mechanical works before moving long trips.

· Providing details of vehicle to create vehicle master. Service and maintenance of our vehicle and report to our management. Cash, Diesel and Fast Tag Management On time vehicle placing and departure for all clients.

· Arranging adhoc vehicle improving beneficiary.

· Launching new site in different location, allocate driver and staff..

· Relationship with market vehicle, market driver, service centre, local mechanic.

· MIS report maintains and preparing invoice.

· Planning and deploying the vehicle in route.

· Vehicle documents renewal like Road Tax, Insurance, permit, Fitness Certificate, Pollution.

Relationship Manager

SMARTSHIFT BY MAHINDRA – CHENNAI
Chennai
11.2016 - 06.2018
  • Responsible for all of the dispatching, routing, and tracking of delivery vehicles.
  • Dispatching all vehicles on demand, and state destinations.
  • Being the first point of contact for all drivers.
  • Resolving and managing issues, potential problems, and opportunities.
  • Organizing vehicle checks.
  • Giving app training to transporters.
  • Handling supply payment issues and problem-solving.
  • The relationship with the customer is resulting in more bookings.
  • Good relationship with suppliers and conveying information to them.
  • Team handling and appraising staff performances.

Senior Executive

ANI TECHONOLOGY PVT LTD (OLACABS)
Chennai
12.2013 - 09.2016
  • Joined as a Business Development Executive, where I was responsible for sourcing suppliers for the business.
  • Giving training to drivers and building relationships with them.
  • Document verification and vehicle check.
  • Responsible for walk-in drivers, as well as handling app and device issues, payment issues, retraining, and inventory handling.
  • Daily, I face 150 drivers and solve their queries.
  • Promoted as the team leader for the Department of Attachment, walk-in.
  • Checking the daily inventory of devices, gold coins, and silver coins.
  • Coordinate with bankers to solve their payment issues and recreate new accounts.
  • Customer compliance solving.
  • Reducing daily compliance, both demand and supply.
  • Handling big problems smoothly.
  • Handling team members, appraising handling performance.

Education

Bachelor of Science - Electrical, Electronics And Communications Engineering

Anna University
CHENNAI
06-2013

Skills


  • Fleet management
  • Route planning and optimization
  • Logistics coordination
  • Compliance and safety regulations
  • Driver supervision
  • Budgeting and cost control
  • Dispatch operations
  • GPS and transport management systems (TMS)

Languages

Tamil
First Language
English
Intermediate (B1)
B1

Timeline

Operations Manager

PRR CARGO EXPRESS
08.2024 - Current

Operation Asst. Manager

STARWHEELS LOGISITCS - CHENNAI
08.2018 - 07.2024

Relationship Manager

SMARTSHIFT BY MAHINDRA – CHENNAI
11.2016 - 06.2018

Senior Executive

ANI TECHONOLOGY PVT LTD (OLACABS)
12.2013 - 09.2016

Bachelor of Science - Electrical, Electronics And Communications Engineering

Anna University
THIYAGARAJAN T