Thla Sui
Indianapolis,IN
Summary
Dedicated professional with strong case management and administrative experience. Skilled in client support, scheduling, and coordinating resources in fast-paced environments. Collaborative, adaptable, and committed to delivering organized, efficient, and positive outcomes.
Overview
6
6
years of professional experience
Work History
Case Manager
Burmese American Community Institute
05.2024 - Current
- Assist approximately 15 clients per day with job applications, onboarding forms, and document preparation.
- Schedule and coordinate appointments, follow-ups, and referral meetings.
- Represent the organization at job fairs and community events to identify qualified candidates.
- Maintain organized case files and track client progress within a fast-moving, multi-department environment.
On-Call Support & Translator
Indy Staffing
01.2020 - Current
- Provide on-demand administrative and translation support to partner companies.
- Assist chin employees with onboarding, orientation, and documentation by bridging language gaps.
- Help teams coordinate schedules and communicate across language barriers.
Relationship Banker I
Regions Bank
12.2023 - 05.2024
- Scheduled client appointments daily for account openings, loan consultations, and financial reviews.
- Supported branch operations including deposits, withdrawals, account maintenance, and documentation.
- Provided translation for non-English-speaking clients, ensuring clarity and smooth customer service.
- Managed confidential client information while maintaining compliance with bank policies.
EL Tutor / Translator
Perry Township Schools
10.2021 - 12.2023
- Scheduled and organized tutoring sessions with students and teachers.
- Adapted instructional plans to student learning styles to maximize understanding.
- Supported parent-teacher meetings through accurate interpretation and translation.
- Maintained logs of student progress and instructional activities.
Education
Bachelor of Science - Human Resource Development
Indiana State University
Terre Haute, IN01.2027
Skills
- Appointment Scheduling & Calendar Management
- Microsoft Office (Word, Excel, PowerPoint)
- Data Entry & Document Management
- Customer Service & Administrative Support
- Translation & Interpretation (Chin and English)
- Time management
Languages
English
Native or Bilingual
Chin
Native or Bilingual
Timeline
Case Manager
Burmese American Community Institute
05.2024 - Current
Relationship Banker I
Regions Bank
12.2023 - 05.2024
EL Tutor / Translator
Perry Township Schools
10.2021 - 12.2023
On-Call Support & Translator
Indy Staffing
01.2020 - Current
Bachelor of Science - Human Resource Development
Indiana State University