Thomas Cherry
Columbus
Summary
Dedicated Donation Attendant at Goodwill, recognized for enhancing donor experiences through exceptional customer service and effective donation processing. Proven reliability and teamwork skills contributed to a well-organized worksite, ensuring quality control and efficient item distribution. Trained new staff, fostering a cohesive team environment while promoting the organization's mission.
Overview
11
11
years of professional experience
Work History
Donation Attendant
Goodwill
12.2013 - 05.2025
- Sorted and performed quality control measures of donated items.
- Maintained organized and clean worksite.
- Prepared shipments of items for transport to alternate locations.
- Assisted in loading and unloading of transport trucks.
- Sorted and categorized donated items to facilitate efficient processing and distribution to appropriate departments.
- Assisted donors with unloading items, ensuring proper handling of delicate or valuable donations.
- Trained new Donation Attendants in proper procedures, contributing to overall team success and cohesion.
- Enhanced donor experience by providing friendly and efficient service during donation dropoffs.
- Displayed excellent customer service when greeting customers and accepting donations.
- Respectfully communicated with diverse population of volunteers and employees.
- Promoted the organization''s mission and educated donors on the impact of their contributions.
- Provided exceptional customer service, addressing donor inquiries and concerns promptly and professionally.
- Reported instances of fraud and illegal dumping on company property.
Education
High School Diploma -
Columbus North High School
Columbus, IN05-2013
Skills
- Reliability and punctuality
- Motivational skills
- Cleanliness and hygiene
- Donation processing
Timeline
Donation Attendant
Goodwill
12.2013 - 05.2025
High School Diploma -
Columbus North High School
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