Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Languages
Timeline
Generic

THOMAS JOSEPH.P

Summary

HR professional with over 20 years of experience in leading and managing the Human Resources Department across various businesses/industries (Retail, Insurance, Logistics, etc)

  • Possess the acumen and ability to support businesses through planning and execution of strategy-led HR initiatives
  • Possess credibility & personal integrity that generates professional associations with decision-makers, and motivates the team.

PROFICIENCY FORTE

  • Has handled frontline HR functions including sourcing, recruitments, induction, and placements for Logistics, Organized Retail, and Life Insurance sectors.
  • Has successfully handled setting up of new business unit including mass hiring, ensuring compliance requirements, implementation of performance matrix, etc
  • Handled setting up large format retail business units in new locations, supporting an end-to-end HR function. Strong in employee relations and driving performance across the function
  • Possess clarity of thought and meticulousness in the implementation of best practices in HR in the business. Providing the right direction, motivation & training to the organization to ensure business performance.

Overview

23
23
years of professional experience
1
1
Certificate

Work History

HR Lead, DEPUTY GENERAL MANAGER

RELIANCE RETAIL LTD
Bengaluru, Karnataka
04.2022 - Current
  • Part of the core team of CENTRO stores business and ensured that 33 stores were opened within 8 months of the commencement of the concept at M/s RRL.
  • I have worked closely with the Reliance Retail HR Operations team to align the store employees with the Policies and Operating system at M/s RRL
  • Closely working with the top management to understand and support the new initiatives in the business
  • Responsible for end-to-end HR Operations for all Centro stores as per RRL HR processes
  • Successfully, created an Incentive scheme for the store business
  • Launched Internal growth opportunities schemes for our employees, while working within M/s RRL's, Talent Management guidelines.
  • Created HR MIS dashboards for the business for visibility to the management and to address key issues

DEPUTY GENERAL MANAGER – PEOPLE OFFICE

FUTURE LIFESTYLE FASHIONS LTD, FLF
Bengaluru, Karnataka
08.2021 - 04.2022
  • I was given the opportunity to lead the HR function for M/s FLF brands
  • The organization had in its portfolio, 11 Apparel brands including 2 licensee brands
  • I was leading the HR Priorities and developing HR initiatives that support FLF Brands' business across the country across various retail sales touch points – EBO's, LFS stores, etc
  • Successfully completed hiring high profile teams for each brand comprising of 6 'Designers', Product & Retail Merchandisers to bring in speed in all brands.
  • Led the hiring and deployment of Retail brand managers in all leading markets in the country
  • Led the successful turnaround of M/s FLF brands within the competent team and supported external business partners
  • Initiated robust tracking and MIS mechanism for every 'Customer Service Associate' across every brand/channel
  • Successfully implemented 'Spot reward' for Big Bills and revolutionized the incentive and reward scheme for the front end business

DEPUTY GENERAL MANAGER – PEOPLE OFFICE

FUTURE LIFESTYLE FASHIONS LTD, FUTURE GROUP
Bengaluru, Karnatana
01.2013 - 08.2021
  • 'CENTRAL' stores were fashion destinations, and we operated 49 large-format retail stores across the country
  • I led HR Priorities and HR initiatives to support Central's business nationwide.
  • Led a team of 40 HR professionals for the concept CENTRAL across the HO and the stores to deliver to the business a dynamic team that represents the brand, CENTRAL
  • Led the HR initiatives for the business in successfully launching 30 new stores across new cities in the country
  • Independently led the HR function for the business, working with the top management to understand and support the new initiatives in the business.
  • Conceptualized Rewards programs and Incentive programs for the business across categories and functions
  • Created winning teams across functions, departments, and stores with the support of the Talent Acquisition team.
  • Experience in handling L&D, talent management, leading change, business partnering, rewards, leadership development, and organization design
  • Led the HR team through various stages of business requirements- rapid store and business expansions, cost rationalization & downsizing, etc
  • Conceptualized and created an award-winning Central store at Aerocity - Delhi with world-class customer service standards both for internal and external customers.
  • Learned and delivered HR cost from within business P&L guidelines
  • Successfully formulated and implemented - Rewards and Recognition programs for the organization
  • Worked very closely with the parent organization, M/s Future Group for group-level HR initiatives to be implemented in the business.
  • I was awarded the 'Best Performer' award among the HR fraternity with the FLF business portfolio organizations.
  • In the span of 9 years with CENTRAL, I was promoted from Assistant Manager grade till Deputy General Manager grade.

Sr. MANAGER - SALES HR

ING VYSYA LIFE INSURANCE CO. LTD
Kochi, Kerala and Bengaluru
04.2007 - 12.2012
  • I joined M/s ING Life Insurance as the 1st HR manager for Kerala state. The organization had a strong brand presence in South India.
  • Successfully handled the expansion of the business by helping launch 18 new branches in Kerala for business.
  • Successfully supported Talent hiring, Management and Engagement for 3 lines of business for the organisation in the state, vis, Tied Agency, Banking, and Alternate channel of sales.
  • Managed Talent Development, Engagement, and Performance Management for the business for the state.
  • Joined the organization as assistant manager –HR, I was promoted to Deputy Manager, Manager and subsequently to Senior Manager of sales- HR effective April 2012 and transferred to Bangalore
  • ING Life Insurance's Indian operation is headquartered in Bangalore. The organization changed its name subsequently to M/s EXIDE Life Insurance. M/s HDFC Life Insurance has taken over this organization currently
  • Handled the HR function for 3 states, Kerala, Karnataka & Goa, primarily for the Sales function (4 verticals of sales), reporting to D.G.M - HR
  • Strategic partner for important business decisions concerning the business in the region
  • Handling a team of 8 members (HR executive / HR associate)
  • Received the ‘'WELL DONE'' award for the month of January 2012 (Employee champion award)

ASSISTANT MANAGER

PANTALOON RETAIL INDIA LTD
06.2006 - 04.2007
  • Pantaloon Retail was the flagship company of M/s Future Group
  • The company operated large format value retail stores across the country under the name Big Bazaar, Food Bazaar, etc
  • I was part of the new store opening team to handle HR function for the new store setup
  • Handled HR support for new store openings in Bangalore, Coimbatore, Palakkad, Thrissur, and Trivandrum
  • Identifying potential candidates at the new locations for all the store functions, hiring, training, and inducting them at the store before the store opening
  • Successfully rolled out hiring part-time employees for the Thrissur store
  • This was covered by CNBC TV as a special news program
  • Has handled campus recruitments for hiring management trainees at more than two (2) management institutions of repute'.

ASSISTANT MANAGER

FOOD WORLD SUPERMARKETS, DAIRY FARM INTERNATIONAL
05.2004 - 05.2006
  • Food World Supermarkets was a joint venture between M/s RPG group and M/s Dairy Farm International group
  • The company operated several retail outlets including Food World Supermarkets, Health and Glow stores, and the Music World chain of stores
  • Successfully managed optimum manning in all 30 Food World stores in Bangalore
  • Ensured that stores were adequately manned during peak business months (Oct - Jan)
  • Successfully maintained the cost of manpower at targets
  • Ensured continuous training of the store personnel
  • Successfully implemented and completed 2 annual appraisals for the entire team
  • Started grievance handling procedure for all employees including skip-level meetings to facilitate better productivity
  • Implemented customer response and feedback program – YVM – Your views matter
  • Started the project of a monthly HR magazine for the region.

SENIOR EXECUTIVE

LIFESTYLE INTERNATIONAL PVT LTD
05.2003 - 05.2004
  • Lifestyle International is a part of the Landmark Group
  • The organization runs large format retail stores across the Middle East and across various cities in India
  • I joined the organization as Executive-HR at the time when the head office of Indian operations was in Chennai to handle and support the HR function at the H.O
  • Streamlined HR reporting from different locations to the H.O
  • Worked on a comprehensive HR manual for the organization
  • Conceptualized the training program for all levels of the organization, and implemented the same at the store level and the regional office levels
  • Started and brought in Employees' gratuity under LIC's group gratuity scheme
  • Started and brought employee medical insurance for the organization
  • Supported recruitments for group companies abroad
  • Conceptualized and implemented succession planning for important business functions, ie Merchandising, Store management, etc
  • Implemented performance review and bonus plan for employees at the Warehouse and Logistics functions

EXECUTIVE

DYNAMIC LOGISTICS PVT LTD
06.2000 - 05.2003
  • Dynamic Logistics is a flagship company of the Talera group based in Pune
  • The company specialized in Third-party logistics operations in India
  • The company is engaged in running the spare parts distribution of various automobile companies including TATA motors, Ford India, M&M, etc among many other organizations
  • I joined the organization in Pune and worked as the HR support executive for the spare parts distribution operations for Ford India
  • Later this business unit was moved to a new facility near the Ford India manufacturing plant at Maraimalai Nagar in Tamil Nadu
  • I was a part of the initial setup team for Ford India operations unit in Tamil Nadu
  • I was instrumental in getting the licenses/compliance to the statutes required for the unit
  • Handled hiring, work allocation, etc for the contract staff for the unit
  • Handled hiring of contract employees, rolls staff, HR Operations, Performance review, Statutory liaisons, etc
  • I was selected as the team member for the CFT (cross-functional team) representing Parts Distribution Centre (PDC) for Ford India for ISO 14001 certification
  • Was involved in HR audits and work process audits for Ford India representing the PDC
  • Was involved in hiring specialized manpower and setting up new business units of the company, setting up operations for the e-office planet at Chennai and Bangalore.

Education

M.P.M (Masters) - Personnel Management

Neville Wadia College
Pune, Maharashtra
06.1999

B.B.M (Graduation) - Business Management, Human Resources

St. Aloysius College
Mangalore, Karnataka
03.1997

Pre-Degree (Higher Secondary School) - Science

C.M.S College
Kottayam, Kerala
03.1993

Secondary School -

Girideepam Bethany School
Kottayam, Kerala
03.1991

Skills

    HR Business Partnering, Learning & Development, Talent Management, Talent Engagement, HR Operations

Certification

Professional Certificate Programme in HR Management and Analytics - IIM Kozhikode : Sept 2022 - March 2023

Additional Information

Residential address: Flat no: 001, Grace Haven Apts, No:5, Carleston Road, Cooke Town, Bengaluru, 560005, India


Permanent address: 'Paramundayil', No: 32/1983A, Subhash Lane, Nethaji Road, Edappally P.O, Kochi, Kerala -682024, India


Marital Staus : Married


Languages

English
Bilingual or Proficient (C2)
Hindi
Intermediate (B1)
Tamil
Elementary (A2)
Kannada
Beginner (A1)

Timeline

HR Lead, DEPUTY GENERAL MANAGER

RELIANCE RETAIL LTD
04.2022 - Current

DEPUTY GENERAL MANAGER – PEOPLE OFFICE

FUTURE LIFESTYLE FASHIONS LTD, FLF
08.2021 - 04.2022

DEPUTY GENERAL MANAGER – PEOPLE OFFICE

FUTURE LIFESTYLE FASHIONS LTD, FUTURE GROUP
01.2013 - 08.2021

Sr. MANAGER - SALES HR

ING VYSYA LIFE INSURANCE CO. LTD
04.2007 - 12.2012

ASSISTANT MANAGER

PANTALOON RETAIL INDIA LTD
06.2006 - 04.2007

ASSISTANT MANAGER

FOOD WORLD SUPERMARKETS, DAIRY FARM INTERNATIONAL
05.2004 - 05.2006

SENIOR EXECUTIVE

LIFESTYLE INTERNATIONAL PVT LTD
05.2003 - 05.2004

EXECUTIVE

DYNAMIC LOGISTICS PVT LTD
06.2000 - 05.2003

M.P.M (Masters) - Personnel Management

Neville Wadia College

B.B.M (Graduation) - Business Management, Human Resources

St. Aloysius College

Pre-Degree (Higher Secondary School) - Science

C.M.S College

Secondary School -

Girideepam Bethany School

Similar Profiles

CREATE PROFILE
THOMAS JOSEPH.P