Thomas Kelly
West Lafayette
Summary
Dynamic barista with a proven record in customer service and team collaboration. Skilled in training and mentoring staff, fostering a positive work environment, and managing inventory effectively.
Over a year of self-employment experience, bringing in $40k+ in revenue each year, with nearly an hour each day of commitment.
Overview
3
3
years of professional experience
Work History
Barista
Azuki Tea
Westlake Village
05.2022 - 06.2025
- Maintained Manager and Assistant Manager status for 3 years
- I'm not in Westlake Village often, but whenever I am, the Boss always asks me to come work.
- Trained new baristas on coffee preparation and customer service techniques.
- Collaborated with management to identify training needs and gaps in knowledge.
Barista
TsaoCaa
West Lafayette
08.2023 - 12.2023
- Delivered exceptional customer service through order taking and inquiry responses.
- Facilitated inventory management by stocking supplies and monitoring stock levels.
- Ensured cleanliness and organization of coffee preparation area and equipment.
- Greeted customers while efficiently processing orders for coffee drinks and food items.
Barista
Xi Cha
QingDao
06.2023 - 07.2023
Education
MBA - Business General Management
Purdue University
West Lafayette, IN05-2027
Skills
- Translator for Chinese and English
- Professional photographer and videographer
- Social media management
- Customer service
- Team collaboration
- Project management
- Employee training
- Inventory management
- Business analysis
- Business analytics
- Microsoft Excel skills
- Effective communication
Languages
Chinese (Mandarin)
Native/ Bilingual
Timeline
Barista
TsaoCaa
08.2023 - 12.2023
Barista
Xi Cha
06.2023 - 07.2023
Barista
Azuki Tea
05.2022 - 06.2025
MBA - Business General Management
Purdue University