Thomas Godwin Victor

• Train and manage a warehouse team to solve day-to-day operational issues and to achieve goals.
• Led cross-functional teams to streamline kitchen equipment development processes.
• Managed supplier relationships to ensure timely delivery of quality materials.
• Developed training programs for staff on new kitchen equipment technologies.
• Oversaw budget planning and resource allocation for operational projects.
• Coordinated project timelines to align with production schedules and customer needs.
• Implemented quality control measures to enhance product reliability and safety standards.
• Facilitated regular team meetings to discuss project progress and address challenges.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.
• Ensured compliance with all applicable laws, regulations, industry standards.

• Coordinate with supplier managers to get monthly schedule based on production plan.
• Train and manage a warehouse team to solve day-to-day operational issues and to achieve goals.
• Preparing various MIS reports to measure the team performance as per the SQDCM standards.
• Monitor open sale order and delivery on weekly basis to avoid SAP related errors during invoice creation.
• Co-ordinate with SAP functional team to implement the new BRS (Business Requirements Specification).
• Maintain & Monitoring of TAT (Truck turn Around Time).
• Inventory verification - Physical stock counts as per guideline and perpetual inventory counts.
• Monitoring the customer service and R&D dispatch as per the STO (Stock Transfer Order).
• Maintain Handling Equipment like Forklift, Reach Truck, Tow Truck, BOPT, Hand Trolley & Stacker.
• Raising PR in SAP for unique parts and Follow-up with procurement team for P.O release.
• Coordinating with International supply chain team for the carryover parts ordering and outlook.
• Responsible for ensuring child parts availability at line for vehicle build.
• After successful vehicle build, coordinating with cycle count team for proto parts counting and flushing and disposal of proto parts from production line and warehouse.

• Monitored customer service and R&D dispatch in accordance with Stock Transfer Order requirements.

Maintained handling equipment such as forklift, reach truck, tow truck, BOPT, hand trolley, and stacker.

Generated purchase requests in SAP for unique parts and followed up with procurement for P.O. release.

Coordinated with international supply chain team for ordering carryover parts and managing outlook.

Ensured availability of child parts on the production line for vehicle assembly.

Collaborated with cycle count team post-vehicle build for proto parts counting and disposal from production areas.

• Managed project schedules and timelines for multiple initiatives across departments.

• Oversaw daily hotel operations and ensured high standards of guest service.
• Developed and implemented marketing strategies to enhance hotel visibility.
• Monitored budget expenditures and maintained financial records for profitability.
• Resolved guest complaints promptly to maintain customer satisfaction levels.
• Organized events and meetings, ensuring all arrangements met client expectations.
• Handled guest complaints professionally and efficiently.
• Monitored customer feedback surveys and took appropriate action based on results.
• Provided training to staff in customer service, safety, and other topics related to hospitality industry.

• Responsible for releasing 2d CADD drawing of EOT, Jib and gantry cranes.

● Discuss the customer requirements with management and provide quotation to customers.

● Erection and commissioning of EOT cranes as per the specifications within the agreed time limits.

• Collaborated with engineers to refine design specifications and requirements.
• Assisted in preparing technical documentation and reports for project proposals.
• Created detailed drawings for fabrication, assembly, and installation of structural steel projects.
• Performed dimensional and tolerance analysis to ensure components fit and function properly.