Thomas Philipose Thomas
Warehouse Officer
Bhilai,Chhattisgarh
Summary
Community-oriented Officer comfortable working in high-stress situations and coordinating emergency responses. Seasoned team leader with unrelenting dedication to keeping community safe and secure. Proactive about using proper protocols while on duty and interacting with community contacts.
Overview
25
25
years of professional experience
Work History
Junior Officer Warehouse
GMMCO LTD.
03.2008 - 01.2021
- Handling Stores, training, and development of the team members to ensure high operational efficiency
- Ensuring high customer satisfaction level by providing quality service
- Managing 100+ regional & branch office parts depots in India & handling over 10+ employees, 800+ clients
- Forecasting and analysing future risks and taking appropriate measures to reduce the risk & developing suitable competitive strategies to overcome competition & capture large market share
- Keep track of all incoming and outgoing goods, conduct regular stock checks, update inventory records, Implement and maintain an efficient system for organizing and storing products
- Coordinate the receiving process for new shipments, verify the accuracy of received products against purchase orders and inspect goods for damage, discrepancies, or defects
- Ensure that customer orders are processed accurately and on time, supervise the picking, packing, and shipping of products
- Monitor order status and resolve any issues that may arise, implement quality control measures to ensure that products meet the required standards
- Conduct periodic quality checks on stored goods, enforce safety protocols and guidelines for warehouse staff
- Implement security measures to protect against theft and unauthorized access and oversee the maintenance and repair of warehouse equipment (e.g., forklifts, conveyor belts)
- Ensure that the warehouse facilities are in good condition and meet safety standards
- Maintain accurate records of all warehouse activities, including receipts, shipments, and inventory levels
- Generate reports for management as needed and ensure that the warehouse operations comply with relevant laws, regulations, and industry standards
- Identify areas for process improvement and implement solutions to increase efficiency
- Liaise with other departments, such as procurement, sales, and transportation, to coordinate activities and communicate with suppliers, carriers, and customers to facilitate smooth operations
- Assist in budget planning and control for warehouse operations.
Assistant Store In-Charge
Simplex Engineering & Foundry Works Limited
01.2000 - 01.2008
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Assistant Store In-Charge
Essel Mining & Industries Limited.
01.1996 - 01.2000
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
- Increased sales and customer satisfaction through personalized servicing.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
Education
MBA - Marketing Management
Vinayaka Missions University
Salem, Tamil Nadu, India09.2014
Bachelor of Arts - Arts
Pandit Ravishankar Shukla University
Raipur, Chhattisgarh State, India 07.2000
Diploma in Computer Science (ITI) - Computer Science And Programming
Industrial Technical Institute
Jabalpur, Madhya Pradesh, India07.1997
Skills
- Back Office Operations
- Office Management Software
- Revenue Growth
- Office Equipment
- Office Supplies and Inventory
- Customer Orders
- Microsoft Office Suite
- Sales Strategies
- Reimbursement Processing
- Strategic Risk Management
- Accounts Payable and Accounts Receivable
- Client Needs Assessment
Languages
Hindi
English
Declaration
The above statements are true and correct to the best of my knowledge and belief. Relevant documents in original can be produced as and when required.
Personal Information
Title: Diploma in Computer Science (One Year)
Heavy Vehicle License
Heavy Vehicle License with computer programming and operational skills
Additional Information
Dedicated and results-oriented Warehouse Officer with a proven track record of optimizing warehouse operations for efficiency and productivity. Proficient in inventory management, quality control, and team leadership. Demonstrated expertise in implementing process improvements and ensuring compliance with industry regulations. Adept at fostering a safe and organized working environment. Strong communicator and problem solver with a keen attention to detail. Committed to achieving operational excellence and exceeding performance targets. Seeking to leverage extensive experience in warehouse management to drive seamless logistics operations for GMMCO LTD., Raipur, Chhattisgarh State, India.
A competent professional with nearly 25 years of experience in Operations, Business Development, Client Servicing, Team Management, Recruitment, Cross Sales, and Quality Assurance. Proven track record in contributing to higher sales volume and achieving organizational goals. Exceptionally well-organized with excellent communication, analytical, and leadership skills.
Timeline
Junior Officer Warehouse
GMMCO LTD.
03.2008 - 01.2021
Assistant Store In-Charge
Simplex Engineering & Foundry Works Limited
01.2000 - 01.2008
Assistant Store In-Charge
Essel Mining & Industries Limited.
01.1996 - 01.2000
MBA - Marketing Management
Vinayaka Missions University
Bachelor of Arts - Arts
Pandit Ravishankar Shukla University
Diploma in Computer Science (ITI) - Computer Science And Programming
Industrial Technical Institute
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