THOMASRAJ SAMBATTOU

Six Sigma black belt and Reliability engineer offering over 18 years of professional experience in the entire functions of Quality Management, product verification and validation and project management. Experienced in applying TQM tools and approaches to processes and products; strong exposure in assuring that all products produced represent the maximum quality and reliability attainable by establishing effective quality control techniques, test and corrective procedure. Skilled in process automation and digital transformation to meet the expectations of industrial 4.0. Highly skilled in attaining quality assurance objectives complementary to corporate policies and goals as set forth by customer demands.

Quality management professional with history of driving process improvements and ensuring compliance with stringent quality standards. Proven ability to collaborate effectively with cross-functional teams and achieve significant results. Known for reliability and adaptability in dynamic environments, with strong skills in process optimization and quality assurance.

Focused Quality Controller with [Number] years of experience conducting testing to facilitate quality and condition results. Possesses superior product knowledge to train and educate staff while maintaining optimal product storage and efficiency. Builds and maintains effective working relationships with internal and external customers.

Best employee of the Quarter award for the Year 2011- Whirlpool of India Ltd,

Best Team Leader award for the Year 2025 - Tech Mahindra

For warranty data recoding and data analysis using AI.

Lead the Project of Dishwasher leak detection using AI

SIX SIGMA BLACK BELT

• As a Project Manager, implemented the Brilliant Factory system, including the Production Module, Test Module, Metrics Module, Attentions Module, and Add-on functions, enabling real-time visibility, improved traceability, and data-driven decision-making in manufacturing.
• Directed ML-driven automation initiatives across multiple manufacturing lines, enabling advanced process control and real-time defect detection, and delivering an estimated $300M annual reduction in scrap and rework costs.
• Oversaw the end-to-end creation of strategic awareness and training videos aimed at addressing product service quality issues and supplier PPAP expectations, strengthening organization-wide quality culture via supplier compliance.
• Data analysis and root cause investigations for key critical issues like inlet valve failures, lower spray arm performance issues, and upper rack obstruction problems, implementing targeted design and process improvements that generated ~$120M in annual cost savings.
• Developed Python automation to eliminate manual recoding of service calls across multiple appliance categories, saving the equivalent of 5 full-time employees’ workload daily.
• Oversaw a global initiative to normalize large, non-normal datasets using advanced Python-based data processing, enabling robust statistical analysis and improved Gauge R&R performance. This effort significantly reduced beta risk and enhanced the ability to detect meaningful trends in warranty call data.
• Championed the integration of comprehensive usage-based test conditions into Reliability protocols, enabling a reduction in product service call rates from 40% to 8%. This cross-functional initiative was recognized & rewarded by both Global and India leadership teams for its strategic impact.
• Developed the organizational roadmap and led cross-functional execution of RoHS compliance across all product lines, ensuring timely adherence to statutory requirements and strengthening regulatory readiness.
• Created and managed the master ITP register for both Semi-Automatic and Fully automatic washer, coordinating with cross-functional teams and clients to ensure timely inspections, testing, and approvals in line with project schedules.
• Maintained Direct Online Supplier (DOL) status with Hero for 5+ years by driving customer satisfaction initiatives.
• Implemented rigorous audits and inspection protocols, ensuring compliance with internal quality standards and regulatory requirements.
• Achieved MDR (Medical Device Regulation) compliance for client deliverables through cross-functional collaboration.
• Recognized for strong analytical problem-solving, effective stakeholder communication, and driving quality initiatives from concept to execution.