Thomisha Smith
Indianapolis
Summary
Dynamic and engaging Human Resources Assistant with a proven track record in supporting employees and managers across various HR functions. Proficient in word processing, database management, and benefits administration software, ensuring seamless operations and accurate record-keeping. Committed to maintaining updated systems while fostering positive employee relations and enhancing workplace culture. Adept at addressing diverse HR needs with a responsive approach that prioritizes effective communication and collaboration.
Overview
7
7
years of professional experience
Work History
HR Assistant/Receptionist
HURCO COMPANIES
09.2022 - Current
- Organized new employee orientation schedules for new hires.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Tracked various statistics and kept detailed records to support human resources department.
- Assisted with creating employee handbooks and manuals.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Full Charge Bookkeeper
1 Choice Movers
07.2018 - 04.2023
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Developed monthly, quarterly and annual profit and loss statements and balance sheets.
- Matched purchase orders with invoices and recorded necessary information.
- Entered financial information and payments to guarantee accurate and on-time payments for employees and vendors.
- Reconciled and corrected issues with financial records.
Medical Office Assistant/Receptionist
Dermatology Inc.
01.2021 - 08.2022
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Assisted with medical coding and billing tasks.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Received, recorded and filed medical payments by check, cash, and credit card.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
Accounts Receivable/receptionist
Greenwood Meadow
02.2019 - 07.2020
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Handled cash transactions and maintained sales and payments records accurately.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
Customer Care Representative
Defenders
11.2019 - 05.2020
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Assisted call-in customers with questions and orders.
- Logged call information and solutions provided into internal database.
- Navigated multiple computer systems and applications to find information.
- Investigated and resolved customer inquiries and complaints quickly.
Education
Bachelor's - Business and HR Management
Indiana Tech
Indianapolis, IN12.2025
Skills
- Mediation expertise
- Personnel records management
- Compensation/payroll
- Talent management
- Human resources administration
- Administrative support
- Record preparation
- Human resources support
- Scheduling
- HRIS management
- Microsoft office and docusign
- Personnel records maintenance
Websites
Timeline
HR Assistant/Receptionist
HURCO COMPANIES
09.2022 - Current
Medical Office Assistant/Receptionist
Dermatology Inc.
01.2021 - 08.2022
Customer Care Representative
Defenders
11.2019 - 05.2020
Accounts Receivable/receptionist
Greenwood Meadow
02.2019 - 07.2020
Full Charge Bookkeeper
1 Choice Movers
07.2018 - 04.2023
Bachelor's - Business and HR Management
Indiana Tech