Thota Tulasi Kantham
Hyderabad
Summary
Experienced Microsoft Dynamics 365 CRM Consultant with 4 to 6 years of expertise in customizations, configurations, workflows, JavaScript, business process flows (BPFs), business rules, and Power Platform. Skilled in end-to-end CRM implementations, solution deployments, and high-level feature development.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Senior Associate Consultant
Infosys
03.2022 - Current
- Leading CRM customizations, configurations, and enhancements for Microsoft for Startups Founders Hub
- Managing team unblocking, requirement gathering, and solution deployments
- Maintaining Azure DevOps for tracking CRM customizations and deployments
Software Engineer
Quadrant Resource Pvt Ltd
11.2019 - 02.2022
- Developed and customized CRM solutions for multiple projects, including Service Desk and Recruitment Bot
- Created workflows, business rules, and automated processes to streamline operations
- Designed PowerApps and Power Automate solutions to enhance CRM functionality
Education
B.Tech - ECE
Aditya College of Engineering and Technology
Kakinada01.2019
Skills
- Microsoft Dynamics 365 CRM
- Customization
- Configuration
- Entity Management
- Business Process Automation
- Power Automate
- Workflows
- Cloud Flow
- Canvas Apps
- Model-Driven Apps
- Power BI
- Dashboards
- JavaScript
- HTML
- CSS
- Ribbon Workbench
- Plugin Development
- Web API Integration
- Solution Deployment
- Security Roles
- XRM Toolbox
- Plugin Registration Tool
- CRM REST Builder
Accomplishments
- Infosys RISE Microsoft Awards: Best Team - Project Excellence
- Tech Domain Maestro
- Insta Award
Projects
Microsoft for Startups Founders Hub, Microsoft for Startups CRM, is a centralized platform for managing Founders Hub operations, marketing communications, and startup engagement. The system integrates with various teams, such as Pegasus, Champion Network, and support teams, automating application review workflows and level-up request processing, managing startup journey communication using dynamic segments and Power Automate, and configuring security roles and access permissions for controlled CRM usage
Certification
- PL-900 (Power Platform Fundamentals)
- MB-910 (Dynamics 365 Fundamentals, CRM)
Timeline
Senior Associate Consultant
Infosys
03.2022 - Current
Software Engineer
Quadrant Resource Pvt Ltd
11.2019 - 02.2022
B.Tech - ECE
Aditya College of Engineering and Technology
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