Hi, I’m
THOTA PRADEEP REDDY
Food and Beverage Manager
Hyderabad
Summary
Developed leadership and organizational skills in high-paced hospitality environment, seeking to transition into new field. Specializes in team management and operational efficiency with focus on customer satisfaction. Aims to leverage these skills to bring value and innovation to new industry.
Overview
7
years of professional experience
2
Certificates
3
Languages
Work History
District150 by Quorum Club Private Limited
Food and Beverage Manager
09.2023 - 01.2025
Job overview
- Led the pre-opening operations, I leveraged my expertise in hospitality to build a robust foundation, driving the organization towards exceptional guest experiences and unparalleled success.
- Resolved customer concerns promptly and professionally, ensuring repeat business and positive word-of-mouth referrals.
- Organized and executed catering services for special events, expanding business scope and increasing revenue streams by 20%.
- Worked closely with marketing teams on promotional activities that generated increased foot traffic.
- Managed budgeting and financial reporting for food and beverage department, identifying areas for cost savings without compromising on quality.
- Maintained strong relationships with suppliers, ensuring consistent product quality while controlling costs.
- Maintained high levels of customer satisfaction by managing and training team of over 20 staff members, ensuring exceptional service.
The Westin Hotel
Assistant Outlet Manager
03.2023 - 09.2023
Job overview
- Led In Room Dining and Executive Lounge in the largest room inventory hotel of Hyderabad with 427 rooms.
- Was part of the pre opening team of Westin Hitech city which is the first only women operating hotel of Marriott group.
- Implemented staff training programs to improve service quality and increase employee knowledge of food safety standards.
- Oversaw inventory control practices, reducing waste and maintaining optimal stock levels.
Trident Hotel
Food and Beverage Supervisor (Internal Transfer)
04.2022 - 03.2023
Job overview
- In charge of In room dining, Club lounge and Outdoor delivery Operations of the hotel.
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Reduced wait times during peak hours by efficiently allocating resources and coordinating between front-of-house and back-of-house teams.
The Oberoi Udaivilas
Food and Beverage Supervisor
09.2021 - 03.2022
Job overview
- In charge of In room dining and Banquet Operations of the hotel.
- Oversaw scheduling of room service attendants, ensuring optimal staffing levels during peak hours and special events.
- Enhanced guest satisfaction by ensuring timely delivery of in-room dining orders and maintaining high-quality presentation.
- Addressed guest complaints and concerns professionally, implementing solutions to ensure complete satisfaction.
The Oberoi Udaivilas
Food and Beverage Assistant
07.2018 - 08.2021
Job overview
- Enhanced guest satisfaction in restaurant's by providing personalized food and beverage recommendations based on individual preferences.
- Worked as a Personal Butler.
- Actively serviced during Ambani family wedding.
- Supported event planning and execution, assisting in the arrangement of private parties and special occasions for guests.
Education
Sun Institute of Hotel Management Hyderabad, India
Bachelor of Hotel Management
06.2015 - 05.2018
Narayana Junior CollegeHyderabad, India
Board of Intermediate
06.2013 - 05.2015
St Mary's Vidyaniketan High School Hyderabad, India
Secondary School Certificate
06.2012 - 04.2013
Skills
Operations management
Certification
Certified Departmental Trainer by Oberoi Centre of Learning and Development
Accomplishments
- Champion award of the hotel for 2 Consequent years - Oberoi Udaivilas
- Employee of the month JUL-2022 - Trident Hotel
- Employee of the month JAN-2023 - Trident Hotel
Timeline
Food and Beverage Manager
District150 by Quorum Club Private Limited
09.2023 - 01.2025
Assistant Outlet Manager
The Westin Hotel
03.2023 - 09.2023
Food and Beverage Supervisor (Internal Transfer)
Trident Hotel
04.2022 - 03.2023
Food and Beverage Supervisor
The Oberoi Udaivilas
09.2021 - 03.2022
Food and Beverage Assistant
The Oberoi Udaivilas
07.2018 - 08.2021
Sun Institute of Hotel Management
Bachelor of Hotel Management
06.2015 - 05.2018
Narayana Junior College
Board of Intermediate
06.2013 - 05.2015
St Mary's Vidyaniketan High School
Secondary School Certificate
06.2012 - 04.2013
Certified Departmental Trainer by Oberoi Centre of Learning and Development
Certified Butler by Oberoi Centre of Learning and Development
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