Thotyawon Varah
Mumbai
Summary
Adept at managing high-pressure situations, I excelled in delivering exceptional customer service at Hotel Heritage Residency, ensuring guest satisfaction through effective multitasking and maintaining a clean environment. My strong team collaboration and time management skills contributed significantly to enhancing dining experiences, showcasing my ability to meet and exceed service standards.
Overview
1
1
year of professional experience
Work History
Waitress
Hotel Heritage Residency
01.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Commerce -
Lowry Adventist College
Bengaluru North University09-2022
High School Diploma -
Raymond Memorial Higher Secondary School
Falakata, India05-2019
Skills
- Customer service
- Table setting
- Menu memorization
- Time Management Skills
- Strong multitasking
- Team collaboration
- Cleanliness
- Greeting guests
Timeline
Waitress
Hotel Heritage Residency
01.2024 - Current
Bachelor of Commerce -
Lowry Adventist College
High School Diploma -
Raymond Memorial Higher Secondary School
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