THOUSEEF MOHAMED T

• Led end-to-end implementation of multiple telecom automation projects, streamlining business workflows to improve efficiency, customer experience, and process quality.
• Analyzed and consolidated automation requirements, use cases, and process improvements from various telecom domain owners.
• Prepared High-Level Architecture diagrams, Business Requirement Documents (BRDs), and user design templates for automation initiatives.
• Conducted User Acceptance Testing (UAT) for automation modules with cross-functional stakeholders.
• Developed and delivered user guidance manuals and training for new/existing users on automation processes.
• Supervised installation, commissioning, and integration of digital exchange equipment across nodes and exchanges.
• Performed site surveys to assess site readiness for equipment delivery and installation.
• Verified on-site delivery and installation of equipment as per Bill of Quantities (BOQ).
• Ensured adherence to technical and operational standards by field technicians.
• Resolved critical project issues affecting timelines and deliverables.
• Coordinated with stakeholders (FMC, FOJN, NOC, IAM) to ensure seamless project execution.

Key Projects Handled:

• Huawei vEPC (5G) Project
• CIENA DWDM & Huawei NGN Modernization - DXB & NE Region
• IPX SBC & Ericsson UDC - DXB & NE Region
• NEC & CISCO NFVI Projects - DXB & NE Region
• Cloud-Based Calling Apps (Botim, Vianoes vCALL)
• CSG Ascade Projects

• Installed, configured, and maintained CCTV surveillance systems, and remote viewing functionalities using DDNS and mobile applications.
• Integrated and serviced interactive learning equipment, including smartboard and projectors, ensuring compatibility with existing systems.
• Conducted antivirus and security software updates (McAfee, Symantec), and optimized the technological environment by evaluating hardware, software, operations, and transaction processes to improve efficiency.

• Designed and implemented structured UTP cabling, including node installation, rack mounting, and patch panel configuration.
• Administered LAN and WAN connectivity to ensure stable and efficient network operations.
• Collaborated with network engineers to troubleshoot LAN issues, resolve router link problems, and configure physical network connectivity.

• Performed operation, maintenance, and troubleshooting of CDMA/GSM networks in Kottayam, Kerala to ensure network availability and service quality.
• Executed installation, commissioning, and maintenance of Alcatel Multiplexers (Muxes), NEC PDH/SDH microwave radios, and transmission equipment.
• Supported EBS customer connectivity (ILL, PRI, MPLS) provisioning and maintenance, ensuring compliance with SLA targets and minimal downtime.
• Conducted site surveys using GPS equipment to assess new network site feasibility.
• Identified and resolved network faults, alarms, and customer complaints, ensuring service restoration within defined SLAs.
• Coordinated with infrastructure vendors (INDUS, TVS) for resolving power and infrastructure issues, ensuring continuous network availability.
• Interfaced with Network Operations Center (NOC), Field Monitoring Centre (FMC), and CNOC teams for network performance updates, fault monitoring, and alarm analysis.
• Performed maintenance of backbone transmission networks (STM-1, STM-4, STM-16, STM-64) using ALCATEL Multiplexers.
• Managed NEC SDH & PDH MW radios including NEC Pasolink+, V4, Neo, IPASO models, ensuring smooth data and voice transmission across network links.
• Executed traffic rerouting and carrier capacity upgrades to optimize network performance and resource utilization.
• Handled E1 circuit routing and provisioning for new network sites and inter-operator connectivity (MTS, Uninor, Vodafone).

• Planned and implemented preventive maintenance schedules for industrial equipment to enhance operational reliability and reduce unplanned downtime.
• Developed and executed calibration procedures for measuring instruments to ensure accuracy and compliance with industry standards.
• Applied cost-saving and energy-efficient techniques by introducing process improvements and technical modifications, resulting in reduced Operations & Maintenance (O&M) expenditures.
• Managed maintenance projects within budgetary constraints, achieving substantial operational efficiency and resource optimization.