A dynamic career of over 10+ years in providing comprehensive Office operational management and executive support to C-level executives and streamlining administrative functions while working with top industry leaders in a global governance, multicultural,teamwork environment and in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
- Managed executive schedules, travel, meetings, emails, calendars, databases, and correspondence.
- Prioritized appointments and coordinated meeting logistics with internal and external parties.
- Acted as SPOC between executives and colleagues, organized meetings, and maintained appointment schedules.
- Assisted top management with scheduling and represented senior executives in meetings.
- Welcomed guests and handled inquiries; managed over 50 incoming calls and emails daily.
- Conducted general administrative functions and maintained confidential records.
- Coordinated logistics and travel arrangements for high-level meetings and events.
- Collaborated with auditors and documented internal/client meetings.
- Planned and executed corporate events, including venue selection and invitations.
- Ensured office equipment and supplies were up-to-date and fully functional.
- Maintained organized filing systems for paper and electronic documents.
- Managed travel arrangements for the CEO, including itineraries, reservations, and visa processing.
- Documented HR actions, assisted with performance reviews, recruitment, and training.
- Administered employee benefits and addressed employee complaints and engagement activities.
- Monitored health insurance, visa, and immigration applications and renewals.
- Achieved significant cost savings through effective venue negotiations and connections, resulting in increased company revenue.
- Successfully planned and organized large corporate meetings and special events for groups exceeding 300 employees.
- Selected to represent Intercontinental in brochures and in-room communications.
- Played a pivotal role in ensuring timely follow-ups and actionable items with Heads of Departments (HOD) and the leadership team.